Customer Ratings & Reviews
- SKU:
- 3008018
Customer reviews
Rating 4.6 out of 5 stars with 38690 reviews
(38,690 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad A Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad sent out the A team because these guys were on point. They knew their job and very coordinated. They were able answer all questions I had. They respected the space.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad rules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad service was very good. Excellent knowledge and polite workers. I will use their services again.
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek Squad delivered as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agent arrived on time. He set up my new TV exactly the way I wanted it and removed my old TV. He showed me all the features and helped me understand how everything worked. Great guy and great experience.
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Worth the small cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service, especially for the cost and liability of hanging a large TV. They will even attach to cement or metal studs.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
So easy, you could do it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We thought we would have needed Geek Squad to come over and mount the television. The set up is really easy and it will take you at most 10 minutes to screw on be backs to the television and mount the TV to the wall. I recommend anyone going to Best Buy definitely pick one up.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
LG TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer were very professional and explained additional charges. They cleaned up after the installation and hauled away the old tv and packing material. Highly recommended.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek Squad mounted my TV efficiently!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jay was friendly, professional, and efficient. He accomplished the task I was concerned with and helped me better understand the product, process, and care.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek Squad installed my TV quickly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents that came to install my TV were very professional. They answered some questions I had concerning how they were going to mount the TV on the wall. My husband and I are happy with the outcome.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
great installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the installation personnel did a great job of mounting the television and took time to show us how to use everything
I would recommend this to a friend Rated 4 out of 5 stars
Mixed Results with Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had three different Geek Squad Installers for the process of installing one TV that we returned, installing a Denon AVR receiver, and installing the replacement TV. Two of the installers were excellent, but one installer talked down to us, made some questionable recommendations, and walked out without satisfying our needs with respect to operating the system.
I would recommend this to a friendRated 5 out of 5 stars
Mollie4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup team and delivery squad were friendly and fast. They made clear what to expect and left my home tidy. They arrived on schedule and communicated to let me know when to expect them. I would have liked for the soundbar to be included in the setup along with the TV, but hopefully, it will be simple enough that I will be glad I saved myself the fee.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
TV wall mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be any happier with our purchase and installation of our wall tv mount!
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
A Great Install Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team did a great job mounting our three wall mounts, mounting the TV's, and hooking up my sound system. Could not ask for better service.
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 3 out of 5 stars
Geek Squad mounted my TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When Geek Squad showed up, was immediately told that the TV mount might be the wrong mount for the TV. I then explained that the TV mount was purchased through Best Buy service support. After the TV was mounted the 84' TV top tilted top forward. Was told that is how the mount is designed. Then I wen to the directions and had to inform the installer that there additional pieces needed to lock the TV mount, so it wouldn't tilt forward. After that the installer mentioned that most places would charge an additional $100 do unmount and remount the TV, and it wasn't my fault that they had to unmount the TV.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service well worth the extra money spent on both TVs that I purchased
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Go Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient & knowledgeable. Nice job overall. Will definitely recommend
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad an installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very print and efficient. Knew what They were doing g and performed with ease.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad installed my TV quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service when youre a Total Tech Member! Called before to let me know when they would show up and kept me updated. Did an excellent installation!
I would recommend this to a friend Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV delivery was on time and wall mount set up was smooth. I recommend.
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek squad helped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv great service! Recommended
I would recommend this to a friend
