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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1730 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the BOOM 3 Portable Bluetooth Speaker's sound quality, ease of use, and long battery life. Many appreciate its waterproof design and impressive volume, while some find the size convenient. However, a few customers reported issues with the charging port and the lack of an auxiliary input. The Bluetooth pairing functionality also received some mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,732 reviews
  • Rated 2 out of 5 stars

    Works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop changing for awhile and had to purchase a JBL charge 5

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      There maybe connection or power issues and we're sorry to hear that. Reach out to Ultimate Ears support and our team will help you with the best possible solution.

  • Pros mentioned:
    Battery life, Sound quality, Volume
    Tech Insider Network Member

    Rated 5 out of 5 stars

    360 Sounds; Is a game changer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this Bluetooth speaker is a bit different then others that have recently come out. Compact tube design, about the size of 20oz soda bottle. LOUD!!!! This CRANKS the tunes on full volume, almost too loud for a table. Per the packaging, you can link 2,3,150+ of these together... I only own one, so can test it... but have done it with other products, and that is a MAJOR advantage. You could wireless connect these, and spread an entire field area with just these small speakers, all in sync. Back to this single speaker: - has a screw in option in the base, so you can mount it to a standard camera tri-pod. Don't think that is a big deal, think about it... you can take it and place it anywhere, and it doesn't have to be on a table. It can be in the corner of the tent, or just out in the open. - Big power and volume buttons, you won't be searching for these. - LONG provided cord. While it has an impressive battery life (ran it for 6 hours, and still didn't kill it)… you can take this cord, and add any size battery pack (or even a wall outlet), with no problem. You do need to provide the power adapter though, not included. - So my FAVORITE feature, the 360 sound. You can't see the cones in this speaker, so I don't know how they are doing it.... but the AUDIO is the same all the way around this speaker. left, right, front, back, a little left and to the back, etc.. so there is no one place with this speaker that you are at a disadvantage... According to the packaging it is water-proof and floats.... I am not ready to test that yet.... not something in my normal routine. I'll leave that for the next reviewer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker charge quite in a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well however, in a months time, it would no longer take a charge.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there NanoleafShapes, I'm very sorry to hear you had some issues with your Boom 3. If you visit the following link you should be able to contact our support and get troubleshooting tips and tricks as well as warranty information. https://support.ultimateears.com/en/email-support/ -Weston from Ultimate Ears

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Boom better than wonder boom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Doesn’t always connect automatically.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    These don't work with iphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker, but won't pair with Apple's iphone and thus I returned it to Best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connectivity issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once paired to one device, it will not pair to other devices.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry if there was any confusion regarding this speaker. You will need to press the Bluetooth button that is located on the top of the speaker so it will go into discover mode for other devices. Press and hold the Bluetooth button until you hear the pairing tone and then it will be available to other devices for pairing. I hope this helps!
      -Danielle from Logitech

  • Pros mentioned:
    Battery life, Sound quality, Volume
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Beautiful all around speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell in love with this speaker straight out of the box! It is absolutely beautiful in my opinion, sturdy, aesthetically pleasing. Love the feel and look of this speaker. It stands upright and you are able to place the charging cable in the lower end on the back without any awkward set up. The battery is a beast and lasts longer than I can listen to in one sitting. I have yet to recharge it and its been hours!!!! The sound is rich, deep, and full. It sounds as if there are at least 4 different speakers in this small packed monster. There is a downloadable app that includes an EQ but I'm not really a fan of these EQ apps for Bluetooth speakers. I got it for the portability and convenience of just powering up, connecting and playing my tunes. This speaker does that flawlessly and it has amazing range. I connect my phone and place it down in the house, and carry my speaker all around the yard and house with no missed beats. Volume is pretty impressive for the compact speaker and the Magic button is kind of cool. Very well thought out design overall and I have no complaints at this point. Great speaker at this price range and you cant go wrong with this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like how my music was coming out of this speaker. On the highest volume the music was already sounding distorted.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the audio issues you are having with the speaker. Please make sure you have downloaded the ultimate ears app as it has an equalizer so you can customize the audio settings. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 1 out of 5 stars

    Speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst purchase I have ever made from Best Buy. I don’t know if it was just the speaker I received but it didn’t hold a charge for longer than 20 minutes.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      To ensure a smooth resolution, please email the following information to socialcare@logitech.com. Our team is ready to assist you.
      Full Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Rated 1 out of 5 stars

    Speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst purchase I have ever made from Best Buy. I don’t know if it was just the speaker I received but it didn’t hold a charge for longer than 20 minutes.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      For a quick resolution, please email the following information to socialcare@logitech.com. Our team is dedicated to assisting you.
      Full Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bad speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst speaker ever will not charge wasn’t able to here it yet

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry to hear the speaker would not charge for you. This speaker comes with a 2 year warranty through Logitech, so we can get that replaced for you! Here is the link for the warranty info: https://support.ultimateears.com/en/limited-hardware-warranty/. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
      -Danielle from Logitech

  • Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is high for the quality of the product. Battery info does not meet operating function as described in specs.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Angel, thank you for your feedback! You should get about 15 hours of playtime at a moderate volume level. To check the battery status, press both volume buttons at the same time. For support, please refer to: https://support.ultimateears.com/en/guide/boom3/ - Will, Ultimate Ears.

  • Rated 1 out of 5 stars

    Not taking a charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already stop charging. Plugged it up overnight and 3 hours in the day.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear about your charging issues with your Boom 3. Our speakers come with a two year warranty, please visit us for warranty support at: https://support.ultimateears.com/en/

  • Rated 1 out of 5 stars

    Boom 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but dies fast for me since the first time using it while battery is 100 so Personally it doesnt last 15 hours like it says it only lasts me max 1 hr sometimes less

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's weird! Please reach out to Ultimate Ears support and the team will definitely see what best can be done.

  • Pros mentioned:
    Ease of use, Sound quality, Waterproof
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Sound in a Small Package

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been impressed with the Bluetooth speakers that Ultimate Ears has released and the Boom 3 is no exception. The build quality is once again exceptional and I really like the new texture on the outside of the Boom 3 that differs from the older models as it feels great and gives it a more high quality look. You can definitely tell that high quality materials were used building these speakers. The sound is exceptional with this speaker for the size as it is difficult to find smaller Bluetooth speakers that don`t distort vocals too much or drown them out with base as the volume is increased, but the Boom 3 does a great job with this. The ability to navigate songs, play/pause, and turn the volume up/down are extremely simple which is appreciated. The massive volume buttons with this are probably my favorite aspect of any Bluetooth speaker as they look stylish yet greatly improve functionality. The ruggedness of this speaker is great and the fact that it is not only waterproof, but also floats is so useful as it allows it to be taken on a lake or ocean and you don`t have to worry about it falling off a boat and sinking like many other waterproof speakers. One other small aspect I did want to mention is the loop on top of the speaker that allows it to be hung from numerous places instead of having to mess with metal mounts that make you have to screw it in. Overall, this is my favorite portable bluetooth speaker for outdoor activities as the look, ruggedness, and overall performance are exceptional!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    USER BEWARE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this speaker for 13 days and its already making loud noises during song playing. Returning it to the store today. I would not buy it again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused and this is surely not what we intend to deliver. Our team is committed to resolving this issue and ensuring customer satisfaction. If you haven't already, we recommend you to please get in touch with the support team was they will be well equipped to assist you with all the available options.

  • Rated 1 out of 5 stars

    Unsupervised workers...don't!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is very disorganized. Movie was ordered to pick up at store: they spent 45 minutes looking for it after my arrival. When I went back to check on them, found five large storage boxes with hundreds of movies just piled in. Nothing sorted or put on the counter...and they had been that way for four days!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Jeff, we're sorry to see you didn't have the best customer service experience during your recent visit to your local Best Buy. However, we hope that you're enjoying all the sounds and music with your Ultimate Ears Boom 3 speaker! Don't forget to connect to the free Ultimate Ears app for even more features for your speaker. Continue to enjoy and thank you for your feedback. -N from Logitech

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best speaker for its size

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimate Ears makes some of the best Bluetooth speakers on the market. I have owned previous versions of the speaker and have been a long-time fan of them. This new speaker is no exception. It has some slight tweaks that make an already great speaker that much better. The overall build quality and feel to the speaker is great and improved over previous versions. Although the design is only a slight change it feels much more premium and I am a huge fan of the new design versus the old. Having owned many UE speakers, I can say they really upgraded it this year. It is hard to improve and already great speaker but the boom 3 offers deep bass and rich sounds. The sound is amazing, and the speaker allows you to take that sound with you anywhere. Since this speaker is water proof you can take it outside near the pool or to the beach. Even outdoors it has a large enough sound to fill the space. I love that you can use the app to connect multiple speakers at once. With multiple speakers hooked together this device is unstoppable. Battery life is on the shorter end compared to some speakers but honestly it is more than enough. Rated at around 15 hours it should be plenty for any need. Ultimate Ears also makes a charging dock for this speaker that allows you to place the speaker on and charge while using it, then grab the speaker and run when you need. Anyone looking for a durable, loud, great sounding compact speaker should look at this as an option. I highly recommend this speaker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker not of good quality & loss $25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound! Didn’t receive credit for being a $50 YEARLY CUSTOMER MEMBER paying $50. Best Buy owes me $25.00. VERY DISAPPOINTED IN BEST BUT “once again”

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your valuable feedback. We'll make sure to share it with the right team so they can look into it.

  • Rated 1 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy 2. The firt one batery die really quick. The second one I charge the battery never turn on so damage in the first week i buy the item.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing and we apologize for the inconvenience! Please reach out to Ultimate Ears support and the team will definitely look into this issue.