Customer Ratings & Reviews
- Model:
- 984-001348
- SKU:
- 6288539
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the BOOM 3 Portable Bluetooth Speaker's sound quality, ease of use, and long battery life. Many appreciate its waterproof design and impressive volume, while some find the size convenient. However, a few customers reported issues with the charging port and the lack of an auxiliary input. The Bluetooth pairing functionality also received some mixed feedback.
This summary was generated by AI based on customer reviews.
Does not do phone calls like the older ones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing, as that is one of the main reasons I really liked it
No, I would not recommend this to a friendGreat for indoors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.took this speaker for a bike ride for the first time and the battery only lasted 2 1/2 hours....a long shot from their “12 hour” claim. I was told it was normal when I called them and they don’t recommend it being outdoors for long?! I thought it was suppose to be a speaker for adventures since it’s waterproof and drop proof. I’m extremely disappointed that I can only really use this speaker indoors.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Dimegagvic,
Thank you for your feedback. It's greatly appreciated. If you ever need assistance contact Logitech Support at https://support.ultimateears.com/en/boom3/.
-LaShonda from Logitech
- Cons mentioned:Charging
Product was good until it stopped charging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for like a few weeks and loved using it until it decided to stop charging. I tried looking up what to do when that happens but nothing is working. Not happy with this product.
No, I would not recommend this to a friend Not an upgrade over the UE Boom 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my UE Boom 2 which had been dying way to quickly. Loved the 2 and was expecting good things but was disappointed. Speaker is not nearly as loud as it’s predecessor, feels lightweight and cheap compared to the previous version. I found out I can replace the battery on my Boom 2 so I will be doing that and returning this Boom 3.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, we're sorry to see you're not completely satisfied with your Ultimate Ears Boom 3 speaker. A great way to enhance your experience is to download the free Ultimate Ears app! This will allow you to do things like customize the EQ, update the firmware, add playlists, and much more! Hope this helps. -N from Logitech
Okay Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This UE speaker is impressive in its build quality and the packaging is rather nice. However when it comes to sound it leaves much to be desired.
No, I would not recommend this to a friendLasted 10 months, now dying. "Ultimate?"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 1970s were halcyon days for all types of audio components. One famous speaker manufacturer was Advent, which one 2014 article (www.audioholics.com/loudspeaker-design/most-influential-speakers) claimed Advents were the No. 2 most influential speakers of the past 50 years. Unable to afford new gear then, I bought a pair of “Small Advent” speakers used. Simply wonderful speakers that lasted about 25 years in homes across four states, before the cone of one finally dry-rotted. In April 2020, I put a Boom 3 to work. I’ve never played music very loud and don’t tax my equipment. Figured the Boom 3 would last indefinitely. In February 2021, it’s failing. Sound began intermittently cutting out one day for no apparent reason. Advents. 1970s tech, lasted 25 years. Boom 3. Twenty-first century tech, lasted 10 months.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello DiegoInSeneca,
I am sorry that you have experienced issues with your Boom3 speaker; I would like to help. If you have not already done so, please download the "Boom" app. Here you will find firmware support, equalizer adjustments and further support. If you are still experiencing issues after checking for a firmware update, please do a factory reset. I have attached a link with the steps below.
(Please press the Volume “–” and Power buttons simultaneously and hold for at least six seconds). For further assistance please visit support on the Boom app or through the support website. I hope this solves the issues that you have experienced.
Best regards,
John at Logitech
https://support.ultimateears.com/en/faqs/how-do-i-restart-or-reset-the-speaker/
Not what we had hoped for.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers had a very tinny sound with feedback. It could be that they were not far enough apart, but it was in a theater with good acoustics and they did not do the job we had hoped for.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
No battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid speaker but horrible like horrible battery life
No, I would not recommend this to a friendBrand response from Logitech
Posted .BOOM 3 will stay powered and pumping tunes for 15 hours** on a single charge hence it's not an expected behavior. Please reach out to Ultimate Ears Support and our dedicated team will find a solution.
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Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came 3 days late after advertising next day arrival. Not one to complain but they keep asking for a review. In store shopping is the only way to go.
I would recommend this to a friendOnly compatible with modern tech
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for someone who uses PC (Dell) and Windows 7; tried everything, the item does not work. Also, since it was a gift, we missed the return window, and it's not eligible even for trade-in.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Anna,
I am sorry that the Boom 3 is not working as you expected. The Boom 3 should connect to any Bluetooth, so fee free to contact the Logitech support team for assistance in connecting the Boom 3 to the old Dell computer. Logitech appreciates your product review. - Leo from Logitech
Not the quality I am accustomed to with this brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Displeased with sound quality. Received package at work while I was out due to illness, and upon my return realized it was beyond the 15-day return period. Very disappointed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello JayTee,
I am sorry that the Boom 3 did not meet your expectations. Make sure to download the UE app, update the latest firmware, and access EQ settings. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech
one word "battery"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the battery life is very poor, currently looking for a new one and recommendations lol
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –