Customer Ratings & Reviews
- Model:
- 984-000843
- SKU:
- 5750404
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the WONDERBOOM Portable Bluetooth Speaker's sound quality, portability, and battery life. Many appreciate its size and volume, along with its waterproof and water-resistant capabilities. While some experienced minor difficulties with pairing and found the speaker a bit heavy, the overall feedback is overwhelmingly positive. The price point is also frequently praised as reasonable.
This summary was generated by AI based on customer reviews.
adequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the item I picked up was not what I believed I was ordering.
No, I would not recommend this to a friendOk for tiny room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought is for use outside but we could barely hear it, returned it for bigger version
No, I would not recommend this to a friendNot great at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded awful. Took it back after 48 hours. Worst speaker on the market for the price.
No, I would not recommend this to a friendunfortunately a bad experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker suddenly stopped working, I thought is had run out of battery charge but when connected and try to recharge, it would not take the charge any more, luckily I had purchase a protection plan. Sincerely, Carl.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Carl,
Thank you for your feed back. Sorry you are having trouble with your speaker. For further assistance please contact Logitech Support on the website https://ultimateears.com/
-LaShonda from Logitech
Think it could have been great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this because I couldn’t get it to connect to my Bluetooth.
I would recommend this to a friend- Pros mentioned:Battery life, Portability, Sound quality
Bought this in November 2019! Best purchase ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item in late November 2019. At the time of writing this review it’s mid 2022. This is still going strong. I use it almost everyday, and yet for its price, it is surprisingly good. I used to have JBL FLIP 4, for double the price of this speaker and that stopped working in under a year. This one is going for straight three years. Impressive sound quality and bass. Great battery life, lasts longer than 6-8hours on average at moderate volumes.
I would recommend this to a friend Didn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds and it's not but used much and not loudly.
No, I would not recommend this to a friend
Wonderboom Bluetooth Speaker Works Great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially paired the speaker with my phone and it worked great. Thought I would try something more difficult and paired it with a computer at least 75 ft away outside. It rained that night so I left the Wonderboom outside and it continued to play flawlessly. It will be great to take with us on trips and use outside.. Love it.
I would recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give less than one star if I could. Of course, now that it cannot be returned it decides to function improperly. It doesn't even play for 2 hours on a full charge. A TOTAL WASTE OF MONEY!!!! I want a replacement !!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Garbage, we are so sorry to hear that the Wonderboom speaker did not meet your expectations. At Ultimate Ears, it is our goal to ensure you are completely satisfied with your Ultimate Ears purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The Wonderboom speaker comes with a 2 year limited hardware warranty. I'll attach a link at the end of this message so you can reach out to us and get the issue resolved. We hope to hear from you with an updated review. Have a great day. -Ricky from Logitech. https://support.ultimateears.com/en/email-support/
Great, while it last
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I purchased lasted for 1 or 2 uses. I returned it for another one and had the same issue. I maybe got 4 or 5 uses out of the 2nd one and now it won't do anything. Don't waste your money.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the issues you had with the speaker. Luckily, these speakers come with a 2 year warranty through Logitech, if you would like to file a claim for a new one. Please just visit the support page for this item on Logitech.com, to start the claim process there. I hope this helps! Thank you for taking the time to write this review, we really appreciate the feedback.
Broke within a week of me getting it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product literally broke within a week of getting it. The bass was messed up and it sounds like allot of static all of the sudden. Not worth the buy, seriously.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, sorry to see you're having audio quality issues with you Wonderboom 2. You do have a 2 year warranty that you can file a claim for to get a replacement sent to you. But If you have any questions, check out the Ultimate Ears Support page at https://support.logi.com/hc/en-us/articles/360033735274. I hope that helps!
Not My Favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Wonderboom is loud but it is not the best. When the volume is turned all the way up the sound coming from the Wonderboom is terrible, a whole lot of static sound.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi RenzRenz, we're sorry to see you're having some audio quality related issues with your Wonderboom Speaker. Logitech is always looking to improve the customer experience with our products and our customer service. Thank you for your feedback. -N with Logitech
Died after a few months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after a few months. The warranty is useless because you have to first request a refund from the retailer, and send the refund denial letter to Ultimate Ears before they will process a claim.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Abdb,
Thank you for your feed back. Sorry you are having trouble with your speaker. For further assistance please contact Logitech Support on the website https://ultimateears.com/
-LaShonda from Logitech
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker doesn’t work unless it’s plugged into its charger. I don’t know if mine just came broken or if this is how the speaker works? Either way I’m not satisfied with my purchase
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about this issue you are having with the speaker, it is definitely not normal. Fortunately this speaker comes with a 2 year warranty through Logitech. Please just visit the support page for this item on Logitech.com in order to start the claim process for a new one. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Can't get it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one a month or so before I bought this last one and it's not working now. Can't get it to sync with my MacBook Pro. The first one worked just fine.
No, I would not recommend this to a friendReturned for the wonderboom 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery went red about 20 minutes after I started using the fully charged speaker. This happened twice out of the box so I returned it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Joseph,
Thank you for your feed back. Sorry you are having trouble with your speaker. For further assistance please contact Logitech Support on the website https://ultimateears.com/
-LaShonda from Logitech
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took mine back ASAP after the speaker kept cracking and popping even on minimum volume.
No, I would not recommend this to a friendDidn't work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered for my son for Christmas-would not charge or turn on! Returned to the store but they did not have another to replace it-so had to look elsewhere!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi OIB2018, we're sorry to see you received a non functional Wonderboom Speaker. Since it was a gift for the holidays, it is unfortunate that Best Buy didn't have another one in stock at the time. However, you do have a 2 year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.ultimateears.com/en/wonderboom/. Hope that helps. -N with Logitech
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't pair with my phone or the computer. Exchanged and new unit had same issue.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Robin,
Thank you for your feed back. Sorry you are having trouble with your speaker. For further assistance please contact Logitech Support on the website https://ultimateears.com/
-LaShonda from Logitech
- Pros mentioned:Battery life, Sound quality
Works great in the shower
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used the speaker for a couple of weeks in the shower. The battery lasts longer than I expected. The sound has deep bass and is very clear. Buttons allow for volume adjustment, pause/play, and skip to next track.
I would recommend this to a friend