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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 381 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the easy installation, swivel functionality, and slim design of the mount. They appreciate how it securely holds their Sony TVs and complements the aesthetics of their homes. However, some customers have expressed concerns about the product being overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 381 reviews
  • Rated 1 out of 5 stars

    Not fair to the consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your sales person said that the tv mount that we purchased with the new tv would fit the tv size, after questioning her multiple times, that i felt it would not. Our home remodel finished after the return date qualifying date, and now we are left with an expensive bracket that I knew didnt fit the tv, but your rep said it would. Not sure that i would shop with B Buy anymore...just not right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Right to left only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my sony tv, be aware only slides tv right to left, no forward and back tilt option

    I would recommend this to a friend
  • Pros mentioned:
    Swivel

    Rated 1 out of 5 stars

    Buyer beware. Super expensive and does not tilt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super expensive and does not tilt. I ended up returning it and purchased a generic one for less than half the price and tilts!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all!! You can pass cables in the back Do not buy it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Soni slim mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much better than the traditional mount. Nothing special for this expensive mount

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Check and make sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit my new sony Bravia to install. Got another

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Work never completed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never finished our order. I have the tv that was being moved on its side in my kitchen. Not on the wall with the wall mount, and not connected. You made 6 appointments to complete the job. Nobody ever showed. I am hiring an independent person to complete the work you did not do I will never buy anything from Best Buy. I WAS one of your biggest fans

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT NEEDED AFTER ALL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to submit this survey without a product review because I did not use it. I already had a previously installed wall mount from my prior tv that was interchangeable with this product; therefore, I did not need this product and should not have ordered it. The product has now been returned and the credit to my account purportedly initiated. Thank You.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor instructions - great hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount but terrible instructions. Tv instructions had most of the details...very poorly written.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Yuck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not A Fan.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible do not buy! Sags and flimsy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bracket is defective! Spent over 4K on Sony TV and install bracket is defective and Bestbuy think I’m going to un-Mount the tv and send return it by fed ex. Terrible customer service. Such bad service over bracket, now returning everything!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is BAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV MOUNT IS BAD. BEST BUY IS BAD. The Holes are fixed / limited. If mounted on a stud, the TV would not be centered. If not mounted on a stud, but centered, the TV would not be safe.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    screww job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided not to wall mount so we returned the bracket. Best Buy still decided to charge us as if we did the mounting. Not classy or professional.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not tilting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regret on getting this one . This unit is not tilting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 77” Sony tv sags & is cockeyed because it is so weak.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality, Swivel

    Rated 5 out of 5 stars

    It’s worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new Sony oled. At first I just used my old mount, it worked ok but I wanted the tv to be tighter to the wall with the option to swivel the tv. The Sony mount is designed for their tvs and works exceptionally well and as an added bonus cable hook up is very easy as the tv pulls away from the wall and swivels. Very happy with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Durable, perfect fit on the Sony OLEDs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality built, this is the only wall mount I'd trust my Sony XR-77A80J to. Liked it so much, I purchased a second one for my smaller XR-65A80J. For the 65", didn't use the larger base piece as I was able to attach to the studs just fine without it. Very sturdy, very easy fit to the back of the set for easy on/off as needed. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Sony Ultra Slim Mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy- allows for easy cable management- Fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mount for new Sony A80L 65. Was installed by Geek Squad. They did say it’s a very precise measurement process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but good and it magnetically looks into place

    I would recommend this to a friend