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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 125 reviews

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76%
would recommend
to a friend

Customers are saying

Customers commend the Alcatel OneTouch Elevate 4G for its affordability, ease of use, and camera quality, with many noting that it takes great pictures. Positive feedback also highlights the device's battery life and sufficient storage, especially when using a microSD card. However, some users experienced performance issues, including occasional freezing and crashes. The display quality was also cited as an area needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-125 of 125 reviews
  • Rated 5 out of 5 stars

    Very good basic adroid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with RingPlus. Works great. Great price. Gets the job done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Virgin Mobile - Alcatel Onetouch Elevate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this phone. It powered on which was good but that's as far as I got. A member from the Geek Squad could not even get it to do a factory reset. Once it powered on the only way you could get it to turn off was pull out the battery. It was full of glitches. Not worth the money even on sale.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor touch-screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The poor sensitivity of the touch-screen makes this phone difficult to use. You have to press hard for the phone to detect a touch. There is latency when you press and drag. The screen does not get as bright as other phones. The contrast looks odd when you watch a video in landscape mode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy This Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this phone about two hours ago and was happy to get home and get it set up a few minutes ago. This however is the worst phone i've ever held in my hand. Everything I try to do with this phone including checking my text messages completely freezes the phone. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    this phone sucks!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virgin mobile sucks. I am so glad I left virgin mobile. They have lost a customer for life!!!!

    No, I would not recommend this to a friend