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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 947 reviews

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97%
would recommend
to a friend

Customers are saying

Customers value UNDERTALE's engaging gameplay, captivating story, and memorable music. The game is also appreciated for its ease of use on the Switch and affordable price. Some customers found the game challenging, while others felt it was short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 947 reviews
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    A postmodern RPG classic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is a brilliant and smartly designed game that understands well what makes a good RPG work; so much so that it can upend expectations and deliver something that’s almost a satire of the genre. It’s been a long time since we’ve played a game that manages to surprise so often and in so many unique ways, and even if it doesn’t look like much, Undertale has way more going for it under the surface. Excellently written characters, a genre-bending battle system and a solid soundtrack make this one an easy recommendation, especially to RPG lovers.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Waiting for Deltarune now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun! Challenging at times but not impossible depending on the route you take. Multiple endings and the game encourages lots of replaying. The physical comes with a little pamphlet book with the intro story on it for a cute touch. There are some parts of the PC version that are inaccessible on the switch (like going into the game's files) but still very pleased. I've had the digital version for a while now and decided to get it physically as well

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    undertale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not done with the game yet, but so far it's a wonderful experience, and would recommend this game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The most unique experience for the Switch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from playing this on the Steam Platform and yes there are subtle differences but essentially still the same great game. I would consider this to be the Gold Standard for Indie games publishers must use for future inspiration. You can choose from 3 different paths: Pacifist, Neutral, or Violent and you will absolutely love the game regardless of which one you decide on. One of the best RPG style games available and had no hesitation picking this one up when I realized it was coming to this system.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The Legend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve played the game before buying my son a physical copy and I was super happy I did. It’s a retro styled rpg that has multiple endings but the true ending only appears when you’ve played the game as a TRUE pacifist! (Meaning: if you think you can kill people and then restart as a pacifist- you’re wrong!) I think that’s says enough in itself.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Difficulty

    Rated 5 out of 5 stars

    Kids love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this game to be very difficult but my 12 year old had no problem with it. Pretty cool retro graphics too.

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    Undertale too tall for tales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game with lots of replay ability due to the multiple endings. The art is whimsical 8-bit and the music catchy! I bought the physical edition as a collectors item, and am playing the digital version on the Switch which is the best console to play on in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Great game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've played this for a while now, and it's great. Versatile gameplay, fantastic characters, humor, and fun retro style music!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Difficulty

    Rated 5 out of 5 stars

    Challenging but amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this game, it is a tad challenging at parts. But once you get the hang of it, it is an amazing game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Charming RPG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great retro throwback with witty writing, an engaging story, and multiple ways to play with branching story paths.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game. Bought as a Christmas present for a teenager. She is a fan of the game and is enjoying the Switch port.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Good game for all ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful game with a lot of surprises and fun.would recommend for rpg players

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Awesome game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. It’s really awesome. My sister loves playing g.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best price at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game for Switch and terrific price. I looked all over and found it here!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game with a fantastic story. Awesome visuals and great gameplay!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Undertale for Nintendo switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to see a physical copy of undertale, for a modern console. And for an affordable price. Not to expensive, nor cheap. A great way of game preservation

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Worth a playthrough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting game concept, definitely had me invested from start to finish. I feel it holds up to the praise it’s received thus far. Not a game you’re going to invest months or even weeks into, but a good title to experience for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Music, Story

    Rated 5 out of 5 stars

    A Charming Tale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game has personality for days. The music is fantastic. Compelling story from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The first RPG that truly gets you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale uses traditional dungeon crawler, and top down shooting gameplay methods coupled with a unique amount of control over how you tackle battles to create a most memorable gaming moment. With options such as pacifism being a valid way to best Toby Fox's creation, you never know where your choices will lead you!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Underappreciated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute masterpiece, everyone should experience this. Game feels extremely simple but like an onion, it has tons and tons of layers to dig through. Game music is probably the best I've ever heard!

    I would recommend this to a friend
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