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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 934 reviews

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97%
would recommend
to a friend

Customers are saying

Customers value UNDERTALE's engaging gameplay, captivating story, and memorable music. The game is also appreciated for its ease of use on the Switch and affordable price. Some customers found the game challenging, while others felt it was short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 934 reviews
  • Rated 5 out of 5 stars

    The Legend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve played the game before buying my son a physical copy and I was super happy I did. It’s a retro styled rpg that has multiple endings but the true ending only appears when you’ve played the game as a TRUE pacifist! (Meaning: if you think you can kill people and then restart as a pacifist- you’re wrong!) I think that’s says enough in itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent "indie" RPG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is an enjoyable RPG essentially developed by one person. The game borrows a number of elements from the SNES game Earthbound. The story of Undertale is fun, and you're expected to play through the game multiple times to find all of the endings. The art and game's soundtrack is excellent, and the six hour story is well-worth your time to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most unique experience for the Switch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from playing this on the Steam Platform and yes there are subtle differences but essentially still the same great game. I would consider this to be the Gold Standard for Indie games publishers must use for future inspiration. You can choose from 3 different paths: Pacifist, Neutral, or Violent and you will absolutely love the game regardless of which one you decide on. One of the best RPG style games available and had no hesitation picking this one up when I realized it was coming to this system.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought game for my son, he loves it. It is retro looking but a lot of levels and many charters. He is still playing it weeks after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it physically why you can

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must own title. Get it physically if you can. Value will just keep going up. Very fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast turnaround... Received itam a day early... Simple checkout....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Undertale too tall for tales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game with lots of replay ability due to the multiple endings. The art is whimsical 8-bit and the music catchy! I bought the physical edition as a collectors item, and am playing the digital version on the Switch which is the best console to play on in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    An amazing indie game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of charm and heart was put into this game. It left such a huge impact and it was definitely worth buying on PC and Switch

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Hilarious Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is hilarious and well worth the money. It will keep you entertained for hours and you will not want to put it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Undertale for Nintendo switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to see a physical copy of undertale, for a modern console. And for an affordable price. Not to expensive, nor cheap. A great way of game preservation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Short, Cute, Quirky RPG

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is a short RPG about a child who falls into the underworld and along the way meets a lot of quirky and interesting "monsters" and characters. Without spoiling further, it's a short RPG, with art styled in 8 bit format. Comes with an art booklet inside which was a cool bonus

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game, presentation and extra boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything Tobys done woth the game. The extra boundaries are very clean and the extra boss fight is pretty fun!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Good for the retro gamers and new gamers alike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun very cool 8 bit looking game recommend to any generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo.switch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery was very fast and arrived in good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this game. It was a great buy. He plays it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo Switch Game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this for my daughter & she loves the games, quality & service we got there at Bestbuy. Looking forward to coming back again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Dad is still cool!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Daughter’s 12yr bday. She said it was super fun. She and her friends loved it. I also had a hard time finding it but Best Buy came through in a pinch. BB was the only place that had it in stock! Thanks for helping me be the cool Dad!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Switch is better than Gameboy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting game that allows the player to be good or bad. Of course all decisions come with consequences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest daughter asked for this for xmas. She's so excited about getting it.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Undertale for Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. My son loves it and says it has a great story.

    I would recommend this to a friend
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