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Customer reviews

Rating 3.8 out of 5 stars with 8 reviews

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75%
would recommend
to a friend

Customers are saying

Customers are satisfied with the UP4's sleep tracking capabilities, with comments praising the detailed sleep data including light, deep, and REM sleep stages. The heart rate tracking feature also receives positive feedback for its accuracy and inclusion in activity and sleep monitoring. The device's ability to monitor various aspects of health and fitness is a recurring theme in positive customer reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Pros mentioned:
    Sleep quality

    Rated 2 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pros: Great/easy to use user application, sleek design, sleep tracking is detailed, smart alarm was wonderful - never felt more rested at 5am in my life! The Cons: No digital readout (wasn't a big deal for me since I carry my phone everywhere), sizer does not stay tight after 1st week, clasp does not stay closed after 1st few days (i used a rubber band to fix that), plastic on both sides of the tracking mechanism cracks and breaks within 2months of use. I was a fitbit user, but switched to the pricier UP4 because I wanted to be able to wear my device in the shower. I don't wear watches so I would often forget to put the tracker back on after the shower. Polar is the only other well known tracker that has one made for swimming - but i didn't like the look of the device. My first tracker I owned for 2 wks before it stopped working. After a 1hr call to Jawbone support I was sent another (supposedly the device was faulty). I have owned my 2nd device for less than 2 months and the plastic around the tracking mechanism cracked and broke while sleeping. :(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy Up3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the Up3. The upcharge is not worth it!!!!!!!!!

    No, I would not recommend this to a friend