Customer Ratings & Reviews
- Model:
- 100963
- SKU:
- 6423991
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the VeloCore Bike's high quality, ease of use, and enjoyable features, including the lean function and diverse workout options. Many appreciate the straightforward assembly process and the screen size. However, some users have noted concerns regarding seat comfort and occasional noise issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Quality
Awesome Bike
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great bike. I've used it almost every day. Would def buy again
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback!
We are happy you are enjoying your Velocore 16.
We wish you the very best on your fitness journey! - Bowflex Team
Bowflex velocore 22
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not 5 stars just because it is out of budget for a lot of people. But got it and set it up today. The lean feature adds a dynamic that makes the stationary bike not so boring. The touch screen is a bit clunky to get used to, plus a lot of features don’t come through until you activate the journey app either free trial or paid subscription. Scenic rides are a bit choppy to start but once the streaming catches up, really high def beautiful places to pedal through. Streaming Netflix/Amazon/Disney also takes away the monotony of a stationary bike. Really happy with the purchase at this point, and for the price, less likely to become a coat rack.
I would recommend this to a friendAccess to streaming services costs ADDITIONAL fee.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Putting an average in here though the bike itself seems good. This is about the promise of access to your streaming services. To just access the streaming you already pay for, Bowflex requires you to pay an ADDITIONAL monthly/yearly fee. Really bad policy from Bowflex. Save money, get a cheaper model and use your iPad. I'll certainly recommend that to friends until they change that policy.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback!
We are happy you are enjoying your Velocore 16.
We wish you the very best on your fitness journey! - Bowflex Team
Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor craftsmanship. Three months after purchase and the bike squeaks all over the place. But the worst is that the button to release the bike into leaning mode stopped working. THREE months into owning it and using 3 to 4 times a week for 30 min each time, and now a serious mechanical issue.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi Lacey!- Thanks for reaching out!
We appreciate you and your feedback! We apologize for the inconveniences you have experienced with your Velocore 22 and would love to help resolve any issues. Please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST or on any of our Social platforms for more assistance. Thanks! - Bowflex Team
- Pros mentioned:Assembly
Bowflex Velocore bike 22"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bike, as advertised, easy assembly with basic tools. The ol'lady loves it.
I would recommend this to a friend Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flywheel makes a terrible noise after using 23 times. Support from Bowflex is non existent. Have emailed and called with no response. Stay on hold forever. Do not buy a bowflex product.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi Kendal, Thank you for your feedback! We apologize for the wait time as we are experiencing higher than average call volume. We would like to help resolve any issues or concerns please contact Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST. Wishing you the best on your fitness journey! - Bowflex Team
Good price but they aren't there yet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bike rides very smooth and nice, unfortunately that is where the positives end. The bike is extremely loud when riding it. I have to wait until my kids are asleep to ride it and hope it doesn't wake them up. I ride the bike 3+ times a week and more often than not I need to log back into JRNY. The price for the bike was great, I just wish it was quieter and JRNY kept you logged in.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi! We appreciate you and your feedback! We apologize for the inconveniences you have experienced with your Velocore 16. We would be happy to help! Please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Bowflex Team
Do Not Buy This Bike
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this bike from Best Buy in 2020. Recently the screen went black with a small red light at the bottom. Tried EVERYTHING to reset it. Contacted customer support and was told the only option was to replace the monitor for $718. I am not the only one with this issue. Seriously regret not going with Peloton.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hello! We are sorry to hear that. Please give us a call so we can better assist you. Thank you!
Customer Care: (800) 605-3369 Monday-Friday: 6 a.m.–5 p.m. PST / Saturdays & Sundays: Closed.
- Cons mentioned:Noise
Don’t buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. After 2 days it made a terrible noise. Evidently this was a problem that I didn’t notice during my research. Best Buy did a great job returning though.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi!
We apologize for the inconveniences on your VeloCore 22. We appreciate your feedback! Best wishes on your fitness journey! - Bowflex Team
Not made fir big people
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maximum weight limit 330 pounds. Its not made for big people. Blowflex should make better products
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi! We appreciate you and your feedback. We do apologize for any inconveniences you are experiencing with your Bowflex Velocore 22 and would like to help resolve this issue, please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Bowflex Team