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Customer reviews

Rating 4.4 out of 5 stars with 588 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 588 reviews
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Nice Cell Phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very fast and beautiful phone, it works as described. The only thing that I miss on this phone is a camera flash.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect smartphone for my kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal smartphone for my kids, with the right price and good quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a budget phone for entry level smartphone users and its great phone because of its price as it has so much to offer what other phones at same price can not. The battery may seem small on a paper but it really goes more than a day. So I keep this phone with me though i have a Galaxy s6 Edge because my S6 would not even make a day with all of my power use.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Great budget LTE phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for $10 as Black Friday special. Running on Lollipop 5.1 out of the box. Without modification, it can only be used on the Verizon network, as intended. After doing some work on it, was able to get it working with H2O wireless SIM (AT&T network) with LTE speeds. Even if you don't want to activate it, if you pop a microSD card in, you can download your music and videos, and it can be used as an MP3 player, portable FM radio, GPS navigator (using offline navigation apps), etc. Screen is good, no lag with basic use ( high intensity games will likely lag), good signal strength. Call quality may not be the best because the mic is on the back. Battery life is good.No NFC. Don't not get it if you like to take photos or selfies. Low resolution front and back cameras. No flash. It's a budget camera, so corners needed to be cut. It's not fair to compare it to a S6, iPhone, G4, etc. If you're coming from a high end phone, you may not like it. But for the average non-gamer or child's first phone, you can't find better for the price. Also makes a great backup phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Case, Price

    Rated 5 out of 5 stars

    Excellent phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a teen son who has lost many phones. Found a great deal on this one and decided to get him a phone. It's been great! Battery life is the best of any phone he's ever had! Great size, came with a case. Needs Verizon start up kit/card to use monthly at a rate of $45, which gets you unlimited talk & text, and 1 GB of data. You can add on more value to get more gigabytes of data if you choose to. In the start up kit I bought, it came with a $45 card as well as a micro SD card to increase memory.Overall, great phone at an amazing price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price
    Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    4G LTE for $10...Can't go Wrong..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this over black friday when it was $10 as a back up phone. It came quickly. It has a perfect size for a phone...decent performance and internet browsing speeds. Camera is nothing to smile about but for the price and functionality provided i have no complains. It is by no means a flagship but the performance doesnt lag like other cheap phones. Pure Android ran smoothly. I was also able to unlock the radios to use it on TMOBILE and received 4G LTE signal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Camera, Storage

    Rated 2 out of 5 stars

    Technically Unlocked but Hobbled by Verizon & Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: * Got mine SUPER CHEAP on the Black Friday deal. * Very good battery life * Solid construction * High-speed data * MicroSD expansion slot (you'll need it, only 8GB internal storage) * Quad-core CPU fast enough for most apps * Ships network unlocked for other carriers Cons: * Kind of chunky and heavy * Low-density screen * Only has 1024MB of RAM * Bootloader is locked so can't root it (Developer Options has "OEM Unlock Bootloader" switch, does nothing) * Technically unlocked for other carriers BUT Verizon OTA update hid the setting for switching radio mode, so to use on another carrier you have to connect with USB in Developer Mode and issue shell commands via ADB. * Despite device being technically capable of Miracast display mirroring, Motorola disabled mirroring for everything but Chromecast. * Low-res 5MP camera doesn't even have a flash! I bought this for use as a app development platform. I also wanted to root it and possibly install a custom ROM, which (as of right now) can't be done. Motorola hobbled this phone's ability to mirror display to a TV - it should be technically capable of Miracast display mirroring (albeit with quite a lag), but they limited it to "cast screen" only for Chromecast. Mine came with a blue "grip shell" cover/case. It makes the phone look like a preschool toy and for no good reason requires you to remove the rubbery band around the middle of the phone (they could have easily designed the grip cover to fit OVER it). Also the back of the actual phone has a rubber coating that gives you a sure grip, the back of the "grip shell" is smooth plastic - which sort of defeats the purpose. On the other hand I paid so little for it on sale it would still be a bargain if I only used it as an alarm clock or a paperweight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Camera, Speed

    Rated 3 out of 5 stars

    Good for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cheap Android phone. At the $10 special price i bought it for, they are worth every penny. I bought two, but one constantly rebooted, which is why i gave it 3 stars. The camera is not that great, the speed is so-so, it lacks physical buttons for home, back, etc (they are on-screen buttons), internal memory is low, and it lacks a lot of advanced features, but it's not meant to be a flagship phone. What it is is a good enough phone for small kids to use (without activation)

    I would recommend this to a friend
  • Cons mentioned:
    Camera, Storage

    Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a really nice update for the old Motorola Moto E. Trust me, you wont regret getting this "cheap" phone. Improvements from Moto E to Moto E 2nd Gen: * New Android (From v4.4 Kitkat to v5.0 Lollipop) * More cores (From Dual to Quad) * Front Camera (Added) * Capacity (From 4GB to 8GB) * Bigger Battery (From 1980 mAH to 2390 mAH) * Larger Screen (From 4.3'' to 4.5'') Cons: * No Flash. * Only 5MB camera. * Phone & Wall Charger only, No HeadPhones nor USB cable. * Low Capacity.. Even Improved to 8GB isn't big enough (for me, since you can use ONLY like 5GB)...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, fast 1gb memory with quad core chip, low cost, modern day features, good battery life. Also weather resistant I heard. I like the 5.1 android lollipop os and it's features. Lots of case options. Expandable sd card slot up to 32gb. Its faults would be, non replaceable battery and low storage space. Having only 5gb of its 8gb available for use due to operating system using 3gb of your space. Other wise I would have gave it 5 star's. 4 out of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Case, Price

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With lollipop this is awesome phone and I bought it for 10$, Its worth every single penny. Sturdy build with good battery life and Blue case is awesome/

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Motorola makes a quality phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best deal you can get dollar for dollar.I've had this phone before and it was excellent considering what I paid for it.Make sure not to update the OS after you turn it on because you can still unlock it and use it with tmobile and att as long as you don't update it.You would have to Google it to see how itshe done but this was for sure a great deal and I'd recommend it to anyone who has Verizon tmobile or att.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing little phone at an amazing price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After leaving the iPhone several models ago, I've consistently been a Samsung girl. I use two cell phones, and when my favorite little carry phone, the S3 mini started to act up, I decided to try the Moto E. How could I pass up a 4G LTE, quad core processor, Android 5.1 phone that only cost an amazing $10 on Black Friday??? This is the second generation Moto E folks, and that means one powerful little phone that zips with the best of them. My S3 was prepaid Verizon, and all I had to do was pop the existing SIM card in and viola! It worked! Note that the Moto E has a different size SIM card, and says not to insert a smaller card with the tray, but that's exactly what I did, and I have had no problems. This phone is a little chunkier than others, but if you can get past that, it is a great size for your pocket. The display is fabulously clear, the interface is intuitive, the clarity of sound is great, and it even sports an FM radio when you use your headphones to act as an antenna. Bluetooth works seamlessly, WIFI is strong, battery life is great, and I like that Verizon prepaid lets you use your phone for tethering. It also supports call forwarding, which I found to my dismay that Straight Talk operating on the Verizon network will not. What are the cons? The camera is not great, there is no flash, and Verizon packs a lot of bloatware. If you are a big NFL fan, you might not mind, but NFL mobile updates drove me crazy until I finally disabled them. There is not much memory, but you can add a 32 gb SD card, so that's not a hindrance. It comes with a useless cover that I couldn't fit onto the phone, but at this price point, who needs a cover? The phone is very sturdy and has already survived a few drops without a scratch. I've actually found it refreshing to use a different phone brand other than Samsung, because after you've had about five of them, they get a little predictable and boring. I'm giving this phone five stars not because it has every bell and whistle, but because for its price point...even off sale, it is hard to beat. Thanks for a great deal, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone when you're in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when it was 20 dollars and converted it to verizon postpaid when my main phone died. Works great for a temp phone. Good battery life and I used the FM tuner once or twice. The screen isn't the best but it does the job. Camera is pretty poor. I wouldn't use this for your main phone unless you don't really need the features, but for my backup it did the job.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Wi-Fi only device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Perfect for games and browsing. The Wi-Fi works great, graphics are amazing, as are sound effects and music. I cannot comment as to call quality, as I have not activated it (nor do I intend to). But as a Wi-Fi only phone, this is an excellent option. The one and only thing I dislike is there's no flash on the camera. It takes decent pictures when there's sufficient light. But since I only got it for browsing the internet, shopping, and games, it's not a big issue.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Best deal ever on a phone; less than $10 black fri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good low-end/mid-scale phone, and I gave it 5 stars since I got it (2 of them) for less than $10 each on black fri. Surely it's not a MotoX, (it's a bit bulkier, and camera not as good) but it has all the moto magic (active notification, moto contextual tasks, camera-shake gesture, etc.). It was also running lollipop 5.1, with great battery lifetime. I use it to experiment with Android apps, and run my own tests on my apps. It's a fantastic deal if you can get it.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Easy to use and inexpensive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandmother. SHe has been asking for a smartphone for some time and she was totally turned off by the prices. She just couldn't justify 300-700 on a reliable smartphone. On black friday I saw this guy for 69 dollars and it is worth every penny. The camera is not the best and no flash, but who cares, it is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    This was a really great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really great phone for the price. The case was really nice. With some research, it can also be used on other carriers. Even just using it as a MP3 player, it is very nice. I would rate the phone about a 4, since it has no flash, 8GB of space, and a non removable battery, but since the price was so low when I got it, I will give it a 5 since I expected to pay at least 3 times the price of what I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice basic android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone on sale to use as a backup. Nice, small basic phone. Won't break any speed records but works well for user that needs a phone to make calls, text and use a few apps. Has an expansion micro sd slot if you need more storage. I wouldn't pay full price for it but on sale it's a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Case

    Rated 5 out of 5 stars

    a great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd gen moto E. Felt solid and sturdily built in hand. Got a great deal, came with the case. Snapdragon 410 in it was quite responsive. Happy with purchase, in the end gifted it out. p.s. This was the verizon version, which was able to follow online directions to unlock and work with T-MOBILE temporarily.

    I would recommend this to a friend