Customer Ratings & Reviews
- Model:
- MOTXT20051PP
- SKU:
- 6360411
to a friend
Customers are saying
Customers often highlight the moto e⁶'s excellent camera quality, ease of use, and affordability. Many appreciate its decent battery life and screen size, finding it suitable for everyday use. Positive feedback also mentions the phone's overall functionality and features. A common concern, however, centers on the limited internal memory.
This summary was generated by AI based on customer reviews.
Returned, because bad call quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voice of incoming call was distorted end quiet , barley can hear
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi tomas,
This should not happen. We stand by our products and we would like to help you with this. Please email us at [email protected] to further assist you. Kindly use this as your subject BestBuy/E6_BadSoundQuality or simply provide this link as a reference so we can help you properly.
- Frank
Junk!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I so regret buying this phone. I can't get email (even after several calls to my provider), when you hit load more messages you ONE at a time. Problems with this phone are too numerous to mention. One was it set up a screen lock itself and I couldn't get in for days. I bought it because I'm on disability and was what I thought was a price I could afford. I will NEVER buy another Moto or Motorola again.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Robbie. I'm sorry to hear you are having those issues with the device. We will be more than glad to help you, so please email us at [email protected] to further assist you. -Jose.
Not what you think
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was expecting the sales person even recommend this phone and it is super slow I returned it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NotSoHappy, that's unexpected for a brand-new device and sorry for the troubles you have gone through. If you have other questions, please don't hesitate to drop a message. We are willing to help. Hope you give us another chance in the future. - Mike
Cheap and Inexpensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the best phone. but it does what my mom needs for an emergency phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Arlene, sorry for the inconvenience. Please let us know what we can do to help. May we ask what is the issue with your device? Please send us a brief description of the situation to supportforums@motorola.com. We're always here to assist.- Mike
Not very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for a cheap phone not to do much on..this would work out. For me, the battery didn’t last and felt really small in my hand. I returned the device
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We hope you explore some of Motorola's great value phones with larger displays. Battery life will almost always get you through the day at the very least. -Jess
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible!! Despite several calls to Best Buy, several in person store visits, and countless emails my cellphone was never activated. The absolute worst experience ever!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Horrible. Sorry to know that you are having issues activating the device. We suggest contacting your preferred mobile service provider for the activation of your phone. Please do let us know if you need any help. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Awful phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone got a virus or something a week after I got it and I wasn't even able to use it! Wouldn't come back on. If I could give it a negative 0 I would.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Neicy,
Thanks for reaching out. We stand by our products and we would like to investigate this matter for you. Please email us at [email protected] and kindly use this reference BestBuy/MotoE6_WillNotPowerOn as a subject so we can assist you properly. - Frank
Verizon mobile thumbs down
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this phone for my son for Christmas and we were told and seen one price for service but now its a different price. Not happy with it. Good luck when purchasing a phone from verizon prepaid
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Parentsofboys, Sorry to hear about your experience. If you need help with the phone or questions, write us an email at [email protected], we're happy to help. -Jess
I DID NOT PURCHASE THIS ITEM FROM BEST BUY!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WHY IS THIS ITEM ON MY ACCOUNT? I DID NOT PURCHASE THIS ITEM FROM BEST BUY! I PURCHASED MY MOTOROLA e6 FROM WAL-MART WITH STRAIGHT TALK WIRELESS.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DelB, thanks for reaching out. We would recommend that you reach out to Best Buy directly in order to get this situation taken care of and if there's any explanation why this item is on your account. Thanks. - Mike
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone won't charge. Bought December 7th faulty 2 weeks after purchase.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry to hear your phone won’t charge. As we stand by our phone, we’d like to help, write us an email at [email protected]. -Jess
Issues activating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone did not work for us. The phone did not activate properly.
No, I would not recommend this to a friendWorst phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it. Bought as the only option they had but regret it it instantly
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Royas17, Please let us know what we can do to help. May we ask what is the issue with your device? Please send us a brief description of the situation to supportforums@motorola.com. We're always here to assist. - Mike
Worth Buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, this is Big Boyz Tech Blog Owner. I myself personally own this from, bought from best buy for Verizon prepaid. Its a solid phone. There is only ONE downside to this phone, it has micro USB. That's it. The camera takes excellent pictures in 13mp. The front camera is good (NO FRONT FLASH). Octa-core processor. 2gb ram. Android PIE (oh yeah!) 16gb ram (acceptable) 5.5" screen is the sweet spot for size. The front speaker is loud and acceptable quality. This phone has a removable battery!!! FINALLY! SO sick of non removable! This is also a world phone and according to best buy comes unlocked! I checked the network settings and there are options for world, etc. SO most possibly unlocked HOWEVER, this will not work until you have activated the phone and paid for your first month through Verizon prepaid. In fact Verizon has locked their phones down so much YOU CANT USE IT FOR WIFI UNTIL YOU ACTIVATE THIS PHONE AKA PAY FOR YOUR FIRST MONTH. But Verizon is the best. I bought mine on sale at best buy for the sale price of $69.99, I would NOT feel this phone should cost more than this. $70 is a lot of money. These reviews you read about $200 being a "budget phone" are usually paid by the companies to talk like that. For $200 I better be getting top of the line prepaid, its a freaking phone man not a laptop! Have you seen the $200 HP laptops? JUNK, don't buy them, if you see eMMC or MMC listed or if you see 32gb, 64gb memory for the hard drive, DONT BUY you are throwing away your money I am telling you now. If you can get this phone on sale do it, you will love this phone.
I would recommend this to a friendA very good inexpensive phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the e5 and prefer this model. It's faster than it's predecessor, and I don't really miss the fingerprint sensor. Overall, it works well enough for me.
I would recommend this to a friend- Pros mentioned:Battery life, Screen size
Great Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup nice screen very clear. Battery last all day no dropped calls. Loud sound for music.
I would recommend this to a friend