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Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 4.4 out of 5 stars with 204 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the Moto E5 Play's affordability, ease of use, and good camera quality as significant advantages. Many also praise its long battery life and find the screen size to be comfortable. However, some users express concern regarding the limited storage capacity and lack of expandable memory. The phone's performance is generally considered adequate for its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 204 reviews
  • Rated 5 out of 5 stars

    Moto E5 Play. Great for Prepaid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for prepaid service. Verizon helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart phone and I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales person,and I love the phone.Very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these phones and we love them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellephone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good item I really recommend it this to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone and very helpful Verizon sales associate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    sucky verizion experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far poor experience w verizion. Could say if the phone is any good or not as it has to be activated to unlock phone, and verizions instructions/website suck. Unfortunately verizion is the only carrier that has any decent service in my area. Next time I will go to verizion store and will not pay till phone is up and running

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user17, Sorry to hear you're having an issue. As we stand by the phone, we'd like to know more about your concern. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 2 out of 5 stars

    Okay for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best phone here folks. But if you break your upgrade and have to buy a fast phone, here you go.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tyler! Thanks for your feedback. Can you tell us more how we could make it right for you? Please send us an email to supportforums@motorola.com referring to this post. -Ruby MotorolaMobility

  • Rated 3 out of 5 stars

    Bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a lot of bugs. Shuts off sporadically. You get what you pay for and it works for me for the time being.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Stay.

      We appreciate your feedback and we understand how inconvenient this is for you. Please email us at [email protected] to further assist you.
      - Frank MotorolaMobility

  • Rated 3 out of 5 stars

    Cheap little phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made and performing phone, Only used to play music at work not worring if it was damaged.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is your typical phone. Nothing special about it. It makes and receives calls.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    To

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ok because it is ok and it’s is a Monday so you say

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waaayy to many adds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife at Christmas turned out to be a bad choice this thing will start playing adds whenever it wants to even when the phone is locked it will come on in the middle of the night and just get on your nerves

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok for a temp phone but is ok to use as a temporary phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Motorola SUCKS!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola phones are by far the worst ever. You can not transfer an existing SD card. Texting has issues. Usually and almost always have to wait, sometimes minutes, for the app to open. And alot of the times it doesn't open. Text support for them sucks also. They say its the way the phones are made. do not buy Motorola phones. This phone is by far the worst piece of garbage I have ever owned. LG phones are FAR superior, but are hard to find nowadays. I wish I was never talked into buying this hunk of junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing Exciting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing exciting just a phone to slow for my usage. I need a faster phone and better quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best phone At all at all at all why 50 this is silly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Moto E5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are a piece of crap i wouldn't recommend this product to anyone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok as a backup phone . Too slow for regular use

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GT100, thanks for posting and we would like to help. For the slow performance issue, this looks like it's something we can troubleshoot. Write us an email to [email protected] so we can directly communicate with you and get this resolved. We'd be happy to help you with this. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    Avoid this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give this phone 0 stars if I could. 8 days out of Best Buy's return window and it no longer works. On/off button to wake the phone up from sleep mode only works part time. My bad for not buying the Geek Squad warranty on it. Last Motorola I'll buy

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Daveh, this is a bit unusual for a newly purchased device. As we stand behind our products, we would love to help get this checked. Write us an email to [email protected] so we can directly communicate with you and get this resolved. We'll be there to help. - Mike MotorolaMobility