Customer Ratings & Reviews
- Model:
- MOTXT19216PP
- |
- SKU:
- 6228232
Customer reviews
Rating 4.4 out of 5 stars with 204 reviews
(204 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the Moto E5 Play's affordability, ease of use, and good camera quality as significant advantages. Many also praise its long battery life and find the screen size to be comfortable. However, some users express concern regarding the limited storage capacity and lack of expandable memory. The phone's performance is generally considered adequate for its price point.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Decent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a major glitch. Verizon and Motorola can't help you. After upgrading and updating the phone in system. A fake message icon appears on top bar left hand side. No fix. And as fast as it appears it disappeares! They'll ask for a screen shot. Which is probably impossible how fast it goes away. Other than this and if don't mind it. It's a ok phone.
No, I would not recommend this to a friendRated 3 out of 5 stars
So far so ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone because I had a Moto e4, and a Moto g 1st Gen. The specs said I could switch the wireless capability from 4g to 3g but I can't. The phone is ok, no bells or whistles.
I would recommend this to a friendRated 4 out of 5 stars
Good phone for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this phone ti replace the one I had and it seems to do a good job.
I would recommend this to a friendRated 1 out of 5 stars
Store sent a locked phone and without instructions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T PURCHASE PREPAID PHONES FROM BESTBUY BECAUSE THEY WILL SEND YOU A LOCKED PHONE. THIS IS MY LAST ORDER FROM YOUR STORE.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Sorry to hear you're unhappy with your purchase. We suggest contacting BestBuy regarding this concern to get your device replaced with the one compatible with other carriers. -Jess




