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Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 4.4 out of 5 stars with 204 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the Moto E5 Play's affordability, ease of use, and good camera quality as significant advantages. Many also praise its long battery life and find the screen size to be comfortable. However, some users express concern regarding the limited storage capacity and lack of expandable memory. The phone's performance is generally considered adequate for its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-204 of 204 reviews
  • Rated 4 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a major glitch. Verizon and Motorola can't help you. After upgrading and updating the phone in system. A fake message icon appears on top bar left hand side. No fix. And as fast as it appears it disappeares! They'll ask for a screen shot. Which is probably impossible how fast it goes away. Other than this and if don't mind it. It's a ok phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far so ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because I had a Moto e4, and a Moto g 1st Gen. The specs said I could switch the wireless capability from 4g to 3g but I can't. The phone is ok, no bells or whistles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone ti replace the one I had and it seems to do a good job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Store sent a locked phone and without instructions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON'T PURCHASE PREPAID PHONES FROM BESTBUY BECAUSE THEY WILL SEND YOU A LOCKED PHONE. THIS IS MY LAST ORDER FROM YOUR STORE.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, Sorry to hear you're unhappy with your purchase. We suggest contacting BestBuy regarding this concern to get your device replaced with the one compatible with other carriers. -Jess MotorolaMobility