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Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 4.4 out of 5 stars with 204 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the Moto E5 Play's affordability, ease of use, and good camera quality as significant advantages. Many also praise its long battery life and find the screen size to be comfortable. However, some users express concern regarding the limited storage capacity and lack of expandable memory. The phone's performance is generally considered adequate for its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 204 reviews
  • Rated 5 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for a family member. She said it's really nice and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price and it works good on verizon Can't be used in other network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I like all the new features n easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the phone so far so good for the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Bluetooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mediocre phone at best. I downgraded from a Moto X, so that is why I say mediocre. No Bluetooth capability at all so far. Will not pair to any devices. In this case you really do get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Anthony,

      This is unusual. We stand by our phone and we're happy to help investigate this why it won't connect. Tell us more about your concern on this phone by sending us an email to [email protected] for us to further assist you. Please use the subject: BestBuy_(Issue). We'll surely help you there. -Jess MotorolaMobility

  • Rated 3 out of 5 stars

    Can't Charge in car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an AT&T customer but got this phone because I have to travel in an area that only has Verizon service. I need this phone to be able to charge in my car but it will only charge with 110 AC. Other than that, the phone works well and calls are clear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice phone.i don't know what else to say. the men was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my Verizon prepaid service. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for a Great Price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very useful phone, I used it to travel abroad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone by Motorola met my expectation. So far, pleased with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone was a gift for our son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Son loves this phone, said it’s the best phone he’s ever had

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for what it is but seems like it is slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Moto G4 play on prepaid I figured that the E5 would be an upgrade but it has not been it is a good phone terrible that seems a little slow and it will not accept my SD cards for some reason so the memory is eating up fast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inexpensive and a great way to pick the plan you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the battery is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new phone... the battery life is just what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Great customer service from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product - Love it and I recommend people to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for my grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He said it is much better than the last one he had .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone until my New one arrived..Thanks you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Moto E5 Play phone is a very nice phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my daughter and she loves it.

    I would recommend this to a friend