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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.2 out of 5 stars with 455 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the Moto G6 Play's camera quality and long battery life, with many praising its ease of use and screen size. Positive feedback also highlights its affordability and the range of features offered. However, some users express concerns about the limited storage capacity and occasional performance issues. The phone's weight was also noted as a minor drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 455 reviews
  • Rated 4 out of 5 stars

    Nice affordable phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very similar to the Moto G6 that I bought a year ago. My aunt needed a new affordable phone so I got this for her and she really likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another great Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, the fingerprint sensor being on the back is great when are up and about but not so great sitting at your desk. Works perfectly though, even when I'm a little sweaty!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, get great coverage, battery last while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but not the worst I ever used. But one I would call durable and dependable sound on it wasn't spectacular but I would buy again if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone seems to be alright. It's taking me a little time to figure out some of the apps and how and if I can uninstall or disable them. Overall it is a good phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality phone at a reasonable rate

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the place to go for reliable phones that don't cost alot. I got this phone on sale and it does all the things I need it to do and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers the basics.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for those who need the basics. I was in need of a unlocked phone with good voice quality and volume that was loud enough for calls in crowds and plenty of background noise. Takes basic pictures, and handles social media programs with ease.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone just don't like that it comes with apps I don't use but can't delete takes up most of the memory

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this prepaid phone while staying for three months in a place where my regular cell service has poor coverage. The phone was OK, nothing spectacular. It was a bit sluggish compared to my older $400 dollar phone (e.g., the apps opened a bit slower), but it works for basic usage. If you use your phone for more than just calling and text, I would recommend something different (especially if you are used to a nicer phone).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Camera is nice. I like the pro mode it offers. The only Con for this phone is the storage capacity.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Techwizard,

      Thanks for having one of our phones. We have different phones which have different specifications. We appreciate your feedback. We'll share this feedback with the team. -Jess MotorolaMobility

  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    very heavy phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trying to figure out why this phone is so heavy...cant figure out why....its ok performance wise

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Motorola prepaid vs. Samsung Galaxy, C'mon...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an emergency phone when you're in a pinch. They offer cheaper model but you have to take an upsale for the basics. The upside to it is when you get your replacement phone that you do like the resale is pretty good on eBay and offer up. Sephora site Hansel you can pretty much make your money back. I'm not phone savvy but did not care for this phone and I've been used to Samsung Galaxys for years.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement phone and this was in the budget. I like how you can unlock it with fingerprint and how heavy it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Husband getting first smart phone from flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to learn about my first smart phone -- different from the flip. Lots of apps that I won't use on phone. Best buy employee was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have switched from Samsung Galaxy phones a few years ago for Motorola phones, and to be honest I have no idea why I spent so much money before with Samsung. The moto phones are fantastic and do everything most people could want at a fraction of the price. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good phone and with the discount on it I only paid $89. The bad news is after dropping it for the 50th time the screen broke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent prepaid phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone looks great and for a prepaid is a steal at it's price at Best Buy. I'd recommend this phone to anyone wanting to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    port for headphones only works with Bluetooth.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone except for the port for the headphones not working properly. Really good camera.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as expected as a cheap phone. Memory is limited. Calls are lacking but okay.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finger print pad moved from front to back, right under the camera lens. Why? So much less convenient than the old front style.

    I would recommend this to a friend