Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.3 out of 5 stars with 332 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy J7 V 2nd Gen's camera quality, ease of use, and large screen size as significant advantages. Many also appreciate its good battery life and affordable price. While some users mention that the phone's storage fills up quickly, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 332 reviews
  • Rated 3 out of 5 stars

    Just okay..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Verizon for years, and was disappointed that I had to buy another one in just 1 year! The volume randomly stopped working!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected from a Galaxy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the second day it erased all my information, pics, apps, numbers and messages. It went back to factory settings all by itself.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    too many adds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my LG, should have stayed with lg. Im getting too many adds and not very user friendly and paid too much.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am forced to reset my phone every so often or it will not allow any outgoing or incoming calls for some reason.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic phone, call text and web access. Volume is good during phone calls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone is ok

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone after last one stopped working. It's ok. Size is too big.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sismo, thank you for your feedback! ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Cell phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost a cell phone that worked. The one I replaced it with doesn't. It doesn't receive or send messages. I have missed phone calls. Thank goodness I have a land line or I wouldn't know that people have tried reaching me but the calls don't come through!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still learning how to use.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the manual had more explicit instructions for beginners.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Freezes a lot...... DO NOT like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a happy camper. Expected better performance for $200.00....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok voice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to big for convience samsung has good power and screen guality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really enjoying it nice product still learning the phone

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello h2ogood4u, we appreciate you taking the time out of your day to leave us some feedback! ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Horrible Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing about this phone that works properly. I've never had a phone so annoying. I'm in the middle of texting and a game or advertisement pops up and the message is lost. Too many movements required just to make a phone call or text. Confusing overall. Don't buy this phone. Bust Buy advertised this phone as a J7. What I got was a J7V. Arguing with the staff member during pick-up on Black Friday with a long line behind me was useless. I was assured it was the same as the J7, WRONG!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Momma friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a ringer loud enough on it for Momma to hear. Also She has issues with the touch screen. She has a hard time even answering it. Not happy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Micro SD card won't work in this phone really suck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung micro SD card from my old galaxy j7 won't work in my upgraded j7 tht is really weak in my opinion...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    had a bad sim card out of the box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 2 phones a j3 which had a bad sim card, and a j7 that had no sim card at all, spent a whole day on the phone/hold figuring out why they could not be activated, very disappointed will never buy a phone through the mail again. still have to make a trip to a Verizon store- 1 hour from here to get sim cards, very disappointed and wasted a lot of valuable time on this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not easy set up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone had separate sims slot .hard set up with slide open with screw. Do not recommed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow acting

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It retrieves information very slowly. I think I purchased damaged goods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    First and last time I will ever buy something from

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone will not go into 4g and us basically useless I still cannot access the internet ni matter what settings or SIM card I put in it. I was forced to buy another $100. Phone from wake wart that I do not like but it at least actually works. I'll never buy another thing from Best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cell phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this cell phone has issues with the voice mail...when a voice mail is left, it does not show up on the phone at all. so, there is no way to know if you have a message. we returned the phone for a samsung galaxy A20...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy J7 V was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving the device a chance.Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 2 out of 5 stars

    Would not recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is poor quality . I would not buy. Don't buy.

    No, I would not recommend this to a friend