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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.3 out of 5 stars with 332 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy J7 V 2nd Gen's camera quality, ease of use, and large screen size as significant advantages. Many also appreciate its good battery life and affordable price. While some users mention that the phone's storage fills up quickly, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-332 of 332 reviews
  • Rated 2 out of 5 stars

    HATE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPHONE IS MUCH BETTER, NEVER SHOULD HAVE SETTLED FOR THIS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't understand the good reviews. Never works correctly. Several steps are required to get to your messages and often just to answer the phone. Lost phone calls and messages! Never had trouble like this with previous phones. Hate it to say the least.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Atrocious battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best Samsung product I ever bought I definitely will not get another j7 no better than a J-3 for twice the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jumps around. Freezesvup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on a limited income but did ask customer service their opinion. I really messed up and now $180 down the drain!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there JustNeedAPhone2019, we apologize that this experience has been less than ideal. We know you want to get the most out of this phone, so don't give up on us yet! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001416/) to an article that can help you troubleshoot the problem. If you are still having issues, please do not hesitate to give us a call at 1-800-SAMSUNG. We are here to help! Samsung

  • Rated 1 out of 5 stars

    J7 take it off the market.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor charging connections! Phone has problems with touch connections.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor glass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phones screen is very poor. The glass cracked just from being in pocket.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely nothing but problems. So now what do I do ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap! Charging port pin came out after only 3 days and 3charges

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with it, taking it back to store tomorrow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    problems already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had phone 2 weeks and already having problems

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good first phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone about 1 to 2 years ago from verizon, and I have to say it's a good beginner phone. For the price your not going to get as many features, for the people that like that kind of stuff. It has a micro USB for charging, and a just OK main camera with up to 4x zoom, and no zoom for the front facing camera. Main camera also has a flash. It has a micro SD card slot which I thought was nice. The best thing about this phone I think is that it can be upgraded to android 9.0, and has very good screen resolution. It also has a headphone jack. The only thing to be careful about with this phone it that the back is made of thin plastic, which cracked within 2 weeks of having the phone. It also does NOT support wireless charging. But, as long as you have a micro SD card in, it does run games like call of duty mobile, pretty well. Even on low graphics in the game, the good screen resolution makes up for not being able to run the game on high video game quality settings. And no, you cant get Fortnite on this phone. Two things that I wish it had was a USB type C for charging, and a fingerprint scanner. But what can you expect for the price. I should also mention that the battery life is pretty good (up to 2 days on medium power saving), and it DOES have face unlock, but it is pretty slow compared to any of the new 2019 flagship phones with face ID. But other than a few minor inconveniences, I have enjoyed the phone and would recommend as a first phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I'm in LOVE with my samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung galaxy j7 is the best phone I ever have.. it has so many cool things on there u can change your fonts, your themes and everything.. its great deal of price to use this phone.. its way better to have save the battery, high end price for phone are less important to me because easily break glass and shattered which this phone doesn't have it.. highly recommended thanks tho :)

    I would recommend this to a friend