Customer Ratings & Reviews

Easy to install & easy to use. I have a box full old VHS and mini-VHS tapes of my family which I am currently converting to digital. Only two negatives: It does not allow you to pause the transfer process to help you edit the video. You have to stop the transfer and create a new second transfer if you want to omit part of your video. It does not have the ability to convert disc to digital.

Using this on a Mac, the software freezes during capture far too often. I cannot rely on it long enough to leave a full-length video cassette running while I go off and do something else. When it works, it works well...unfortunately it is rare that it works without having to start, stop, rewind, start and recapture videos over and over. And there aren't any "extra" settings to adjust, so there isn't anything I can do to try to "fix" the problem.

Not the best software and could not return this item—make sure your video camera has the right ports!

I bought this product in hopes of preserving my childhood videos onto my mac. The instructions to setup were very simple. After I installed the software and hooked everything up the first time, I pressed Record on the capture video screen and the program crashed. I went to try it again and it didn't find the device. So I switched to the left USB port on my mac and it seemed to do the trick. I pressed Record again and this time, the preview of my video was capturing sound, but you couldn't see the picture. It seemed to be frozen on where it was paused before. So I closed out of the software, disconnected the device, reconnected it to the USB port, and now it cannot recognize the device. I recommend using any other software to transfer video from VHS/BETA/Camcorder to digital with ANYTHING else but VIDBOX. Photo: Shows the error saying it isn't plugged in and to check the blue light and you clearly see its plugged in and the blue light is on.

Until yesterday I loved this product! Then I upgraded to Sonoma and the driver doesn't work. Called the company...response was: this is a known issue and we will email the driver when it is available, but no idea when. Iseless atm...

Not a good software program for capturing movies of the kids growing up. The hardware is fine, but the software is glitchy. The online help and chat help are worthless. I followed all of their advice and after playing 18 hours of video, I only captured about 8 minutes of usable video for a DVD. It was a very frustrating experience. And as usual, software blames users and hardware. Plus, no where on this product description does Best Buy let you know that you cannot return this product. Something about licensing. If you must have it, buy it from Amazon as you can return anything there.

DO NOT BUY. THIS DOES NOT WORK ON MACS. I BOUGHT IT JUST TO TRY AND I WAS VERY DISAPPOINTED. NOT ONLY DID I WASTE HOURS ON TRYING TO FIGURE OUT HOW TO CONNECT THE CONVERTER WITHOUT ANY INSTRUCTIONS, I WASTED $80+ ON SOMETHING THAT DOSN'T WORK. I TRIED RETURNING IT AND SPOKE WITH MULTIPLE CUSTOMER SERVICES BUT NO ONE CARED TO HELP WITH A RETURN. I WASTED HOURS UPON HOURS AND MONEY ON SOMETHING THAT DOES NOT WORK. NO INSTRUCTIONS, NO HELP, NO POINT IN GETTING IT.

I was using this device to capture old home videos from a VCR, and while the picture quality was OK, there was an underlying issue that was causing a helicopter-sounding distortion to the audio track. I tried on two different computers with two different VCRs, swapped cables, etc... sent in to manufacturer on my own dime and they sent it back saying they "could not replicate the problem." Save yourself the trouble and pick a different brand that you know and trust. This may not end up being a good experience for you.