Customer Ratings & Reviews

Viper is great Quality for the Buck. This is my third car to have Viper.

Installed and app loaded to phone. Works very good.

Excellent service with the installation. Very professional

Just wish there was more range with the Bluetooth starter. If you want to start your car from your phone with a longer range, youll have to buy an upgraded model.

Excellent product great value. Would recommend this product

great product. Very easy to program and use. Great service install by best buy.

I love this product I suggest it for anyone who is looking for a remote start

So far so good. We have only had it in the car for a week. No problems so far.

They cancelled my order without my permission and the installation department also they could help me enough, they said there is a part missing and I don’t know why It is really bad experience I have ever had with Best Buy, I am member as well but…

Would recommend to anyone. Works Great and price is good.

I really like this item, it works great!! Its good to have.

I'll be able to start my car and warm or cool it down before entering.

I really love using this in cold weather to let my truck warm up.

This remote starter is well worth the money and the best buy crew was terrific

Great product and had a great experience from purchase to installation

With this quick and awesome starter, my car is always warm on those cold days!

good value for the money, easy to use, love being pampered

Had it installed on a Hyundai Elantra 2018 model - works great.

good and fast instalación perfect gift for my daughter

Purchased and scheduled install at the store in Destin FL, that was the best part of the experience. Arrived early for my appointment and they got me in on time. Estimated install time was 3 hours and I was fully prepared for the wait, 5 hours later I got my vehicle back remote starter installed but unable to use as service tech advised at that time that two master ignition keys were required to complete the install and since I was visiting from Wisconsin I didn’t have the second key with me. As a result I had to find a Ford dealer and purchase a second key so the install could be completed. After getting the key I called and couldn’t get in until the next day. The installing service tech programed the keys but was not personable at all and at no time was I told how to use the system, no documentation or manuals were provided to me, I had to ask him how to start my vehicle using the remote and all he showed me was how to start with my factory key, still don’t know how to use the remote key fob that came with the unit or the upgraded unit I purchased in addition. Drove back to my son’s home 30 miles away from the store. All happy the ordeal was over and eager to show off the new starter I started the vehicle when I got back to my son’s and it ran for approximately 20 seconds and shut off and then started again and shut off again. This cycle continued until I disabled with the key, so there I was close to a grand into this purchase, two 60 mile round trips to the store and a remote starter that still didn’t work. I should also note that they do not answer the phone at the Destin store location, you’re put on hold (all automated) and after about 10 minutes of hearing how great Best Buy is you’re transferred to a main switchboard somewhere where you need to explain why you’re tying to reach a store and then they transfer you back to the same automated system where you can’t talk to anyone. It wasn’t until my fourth call and insisting the switchboard connect me with the Destin store manager that I finally was able to talk to someone and then it took another three days and another round trip to the store to finally get the system to work. In retrospect I wish I would have saved the money, time and frustration and not made the purchase at all.