Customer Ratings & Reviews

Reviews were extremely helpful. Purchasing was a breeze as was scheduling the install. The install took slightly less than the scheduled time and they made sure everything was demonstrated clearly prior to my leaving. I highly recommend using the Geek Squad. They were awesome!

Works great! We set our heater where we want it and remote start it in the morning before taking the kids to school and it’s nice and warm when we come out to the vehicle. It’s set to run for 25 minutes when remote started

Bought this Viper remote start kit for my mother’s 2017 Subaru Forester. Best Buy website shows that it’s compatible. So she schedules the appointment In Dickson city, Pa. The technician claimed the product was bad from stock, ordered a new unit and set the next appointment date.. The same technician attempted the install once again. Claiming the remote start would not sync to the vehicle this time. Without even asking my mother he returned and refunded the order. I contacted Viper tech support about the excuse the Best Buy technician gave “it would not sync” and the answer I got was “I never heard of that problem before. I am extremely disappointed with Best Buy. I expected more professionalism and customer satisfaction. My mother even said she would have tried taking it to a different Best Buy because she was impressed with the technician at the Dickson city location, but he did not give her a choice in the matter.

Very nice system but causes error messages to pop up in the vehicle.

This kit is very convenient, Saves a lot of time and trouble and helps you get on your way much quicker. Only downside without having it included remote the vehicles remote you have to push too many times to work that’s an inconvenience

The installation was professionally completed. I am extremely pleased with the end result snd eo I ld highly recommend thd Owings Mills, MD location for any car installation eork.

This is a great product for vehicles that do not have remote start kits as part of their OEM remote. I was amazed at how affordable it was, including the installation price as well. Best option in town! I've already recommended to friend and he's purchased one as well.

Technician was super friendly and helpful. I would take my vehicle to this location again.

Starter has been working well. It is a little tricky getting the phone to connect as you have to have the timing down very well to get it into pairing mode. YouTube videos are helpful.

Excellent product, The service I received was the very best I have ever experienced. Dave is the best.

had it on sale with free geek squad installation, made an appointment, after a day and it was running smoothly on my corolla s 2013 til now with no issues. only downside is the remote its a one way communication but u can buy a better quality. but it’s optional.

Love the convenience. Unfortunately the included remote has terrible range, but still very helpful on cold days.

No more cold vehicle to get in. Start up with no issues. Works great on Toyota truck. Will not have to pay yearly fee Toyota charges to use there connect. Viper is outstanding.

Awesome initial purchase. I do have to buy the next step up as it is not practical to only be able to start car right next to it.

Unfortunately the is the one to be the best of all times for me delay that I had in

Service tech was rude and impatient . Didn’t explain features , had to request a manager that took the time to explain features

Best service ever! Every time I went there they treated me like a family. Always satisfied.

Experienced difficulty in ordering this product. Best Buy sent me the keyfob instead of the installation kit. Eventually resolved.

Product is great just don’t have geek squad install it. Had to take my Car to the dealer cause my abs light and engine light turned on. They said who ever installed the starter butchered my cables. He cut my brake line so only thing holding my car was the abs system brakes. I was furious that they would let me drive away like that so when I confronted Best Buy management they completely denied any wrong doing that their guy is the best and so on. Never doing business with them again

I purchased the non bluetooth version at first. But then Realized the benefit of having bluetooth so I can avoid the annual fee to use my phone. So highly recommend this over the non bluetooth version.