Customer Ratings & Reviews

Works great. I had a compustar remote started installed, but my car turned off every time I opened the door. This one does not do that.

Not very happy with this unit so far. A large portion of toyota, lexus, etc cannot use the factory remote to remote start as advertised (so you will have to purchase an expensive remote or use the one button remote.) Bluetooth is very hard to connect and it is not reliable. So, if you want to use the app to lock, unlock, or start your car don't count on this feature. I was told by a voxx tech that I would probably need to have Bestbuy reset the module (he also said this may happen every so often, and that bestbuy would need to reset it each time.) I am going to try and have this unit pulled and either swap to a different brand or do without a remote start.

Ehh it’s mediocre. Purchased it in October 2023 and already have to bring it in April 2024 for repair. Less than 4 months and already having to bring it in…not too reliable.

great product for my wife let's her warm and cool her vehicle with the doors still locked no chance of theft while the vehicle is running

I purchased this to replace the exact model Viper, that's installed in a 2019 Jeep Wrangler. I took the original one installed to another Viper Dealer to purchase two remotes and after 2hrs 20mins, they were unable to get it programmed. I left and ordered a new unit from Best Buy to replace the limited lifetime warranty unit that appears to have failed. and the first shop failed to offer to replace it. They installed it and it worked for around 30 days. This morning was the 3rd time its failed to start the Jeep. So I guess I get to go back to Best Buy to see of they can figure out why it has frequently failed to start. I wish I would have just returned it after the first time, but I have missed the return with by exactly 1 week.

Great service! Quick and the installer explained everything before I left out. I would recommend

What an absolute nightmare dealing with the Maplewood Best Buy. The installer recommended the Compustar instead of the Viper. Took her 4 hours to install the remote starter. Starter doesn't work farther than 50 feet away. Call and leave 3 messages over a 3 day span and never get a return call. Stop in there and she can't do anything but schedule an appt to trouble shoot. Get to the follow up and sit for 30 minutes while she tries to get compustar on the phone only to return and say my vehicle isn't compatible with that starter. The one she recommended. But for $80 more she can get the correct remote. Ultimately had her take the starter out. What a joke.

Works great. Installation was fast with Best Buy and the app is handy to warm up my car before I go outside.

Great customer value! looked around a lot and found a great deal.

Good for the price. Sometimes it doesnt register and you just have to pay attention when your clicking the remote .

No real help at time of purchase. So many associates standing around and no-one offered help. No information on products provided. Would have gotten a different or additional add ons if provided quality service. Gentleman that installed AutoStart was great. The actual product itself do not like the remote that it came with or the fact get the phone app is very temperamental and starting the vehicle.

I like it and I don't like it. I installed it because I wanted to be able to start my car from a mile away but it didn't happened and I wanted to be able to start my car from my phone but the app is not working unless you're next to your car. So the money I paid for the viper control wasn't worth it. It was a waste of money. I should have paid for the app I got with my car and I would have been happier but I thought I would have saved some money. At the end, I wouldn't suggest you to buy this product unless you want to start your car while you're next to it but what's the purpose when you are next to your car? Right? Not worth your money or time. The app is even so confusing to set up at the beginning, it took me and my son to figured it out how it works and it only works if you're next to your car, that's all.

Awesome and fast service. Thank you so much for everything!

Im sure this is a great product but it didnt fit my jeep

I really like this remote i love the phone feature

Good remote start system. Installation included in the price. Wish it came with a two way remote.

I honestly don’t feel like this product is worth the money. I paid about $300 (product and installation). It doesn’t work 150 feet away. I have to be really close to my car in order for it to start from my phone. The Geek Squad members weren’t helpful until I came back the following day. At this point I just want all of my money back.

Can't wait to get this installed. No where other than Best Buy!

Excellent price snd exceptional products, exceptional customer service as well

Remote start system if I can get it installed, I have been waiting for 2 months