Customer Ratings & Reviews

The guys who put this in did an awesome job great service and friendly and helpful

Product was installed and seems to function correctly with remote provided. OEM remote only functions every now and then. And app is useless, gotta connect via Bluetooth every time if you want to use. Remote hinge broke without effort and customer service (Viper) was far the worst i have ever come across. They will not, i repeat "not" help you with anything. Have emailed and been on the phone for a minimum of 40 min for them to just pick up and hang up on purpose. Last time i buy a product from Viper Alarms. Will take my money to another brand that does value there customers.

Only thing I don’t like is the tiny remote I have to push it hard

Great product, keeps me warm in the winter and cools off my truck in the summer time

This product was an all in one system. The other systems I looked at were very difficult in knowing which parts you needed to buy.

Love this car starter! It works great! It is so wonderful to get into a warm car after work. Love the remote as it is very small.

Not bad - we were hoping the range for a two way remote was farther.

Thank you Best Buy for informing me about the sale you had on your remote start units.

Works perfectly with my car, the service was quick & everyone was very helpful.

Works great! I would recommend an upgrade to the fob, but otherwise it works like it should.

This device is very good. It provides feedback that the engine started, which my previous starter did not

The only problem I have is the subscription that you much purchase through viper in order to keep the service.

Well worth the money. Great system. Viper does not disappoint

This system worked great for a while but then completely stopped starting my car. Took it back to Best Buy where it was installed and they tried either 3 or 4 different fixes (I lost count) and each time it would work once or twice and then stop again. It left the installation team baffled. They were great to work with though and tried everything they could to fix the issue. I was told that other people have had similar issues. In the end they put a whole new system, new brand in my car. Stay away from the product if you don’t want to risk months of back and forth and cold mornings scraping off your car!

Simply love it. Great for winter time when it's really cold and snowing outside.

great deal. Bought this for my daughter's car and I got a great deal as a best buy tech member!!!

Mann, this unit will not let you down! Works well. I would definitely recommend this. If you get the GPS unit. Even better

Viper is always a good product. Arrived on time, no issues with packaging or product

I think my favorite part is the app that works from your phone to start, as well lock and unlock the car.

I bought and had the VIPER DS4+ Remote Start and the upgraded 2 way remote installed for my husbands 2006 Ford Expedition on 10/17, drove it home, ran to the store - everything working GREAT !!! On 10/19, he went to get in and run to the store, didn't use remote start, just the fob to unlock, put the key in the ignition and turned it to start the truck - NOTHING, NO CLICKING, DIDN'T EVEN TRY TO TURN OVER - but hey the radio still works (eye roll here)!! Vehicle will not start with the key now, will only start with the VIPER remote start. Taking back to Best Buy in Brentwood TN on Saturday 10/23 to have it completely removed. There is a blue light that flashes on the receiver antenna, it has been blinking the last 2 days when I went out to go to work and noticed that the blue light is no longer blinking. I don't know what is wrong but this thing is JUNK and seems to have a known issue that VIPER hasn't acknowledged! At this point I don't even know if the vehicle is drivable. Guess we will be finding out. I had a different unit put on my 2019 Toyota 4Runner, will be having that unit installed on the Expedition. I just can't trust this isn't going to shut down my husbands vehicle even if they get it running. Not worth the chance of it shutting down driving down the highway at 70mph and killing my husband. *** Will update after the removal ***