Customer Ratings & Reviews

This device is very good. It provides feedback that the engine started, which my previous starter did not

Thank you Best Buy for informing me about the sale you had on your remote start units.

Mann, this unit will not let you down! Works well. I would definitely recommend this. If you get the GPS unit. Even better

Works great! I would recommend an upgrade to the fob, but otherwise it works like it should.

This item has caused me nothing but aggravation and cost me time and $. The remote start only starts the engine and doesn't start the climate control (heat, a/c, defrost, etc) so it is basically worthless. I have taken it in for repair multiple times but it only works for a couple of weeks before reverting back. Customer service from both Viper and Best Buy is a nightmare. They have hung up on me after long calls of waiting. Don't buy this product. I have nothing but regret.

Works perfectly with my car, the service was quick & everyone was very helpful.

great deal. Bought this for my daughter's car and I got a great deal as a best buy tech member!!!

I think my favorite part is the app that works from your phone to start, as well lock and unlock the car.

Simply love it. Great for winter time when it's really cold and snowing outside.

Viper is always a good product. Arrived on time, no issues with packaging or product

This system worked great for a while but then completely stopped starting my car. Took it back to Best Buy where it was installed and they tried either 3 or 4 different fixes (I lost count) and each time it would work once or twice and then stop again. It left the installation team baffled. They were great to work with though and tried everything they could to fix the issue. I was told that other people have had similar issues. In the end they put a whole new system, new brand in my car. Stay away from the product if you don’t want to risk months of back and forth and cold mornings scraping off your car!

Well worth the money. Great system. Viper does not disappoint

I love it use it everyday and the app is great in getting it for my whole family as gifts

It works just okay. It is cheap. However the remote control key doesn’t work very well. The technician replace it but the problem still there. It doesn’t work in 1/2 mile, not even 5 feet. So I have to use only the app on my cellphone and it just have blue tooth connection and limit range

I bought and had the VIPER DS4+ Remote Start and the upgraded 2 way remote installed for my husbands 2006 Ford Expedition on 10/17, drove it home, ran to the store - everything working GREAT !!! On 10/19, he went to get in and run to the store, didn't use remote start, just the fob to unlock, put the key in the ignition and turned it to start the truck - NOTHING, NO CLICKING, DIDN'T EVEN TRY TO TURN OVER - but hey the radio still works (eye roll here)!! Vehicle will not start with the key now, will only start with the VIPER remote start. Taking back to Best Buy in Brentwood TN on Saturday 10/23 to have it completely removed. There is a blue light that flashes on the receiver antenna, it has been blinking the last 2 days when I went out to go to work and noticed that the blue light is no longer blinking. I don't know what is wrong but this thing is JUNK and seems to have a known issue that VIPER hasn't acknowledged! At this point I don't even know if the vehicle is drivable. Guess we will be finding out. I had a different unit put on my 2019 Toyota 4Runner, will be having that unit installed on the Expedition. I just can't trust this isn't going to shut down my husbands vehicle even if they get it running. Not worth the chance of it shutting down driving down the highway at 70mph and killing my husband. *** Will update after the removal ***

The installer was wonderful, he was flexable with his schedule.

I absolutely love how much time I save in the morning. I don’t have to wait for my car ride warm up in the morning

Had this installed by best buy technician. Works great. I wish I could say the same about the installation service. They went an hour over time that they told me it was going to take. They do not have a waiting room there for situations like this.

This remote start is the good and latest with 4g but verizon service is expensive

It’s an awesome buy when you catch it on sale. No other comes with Bluetooth capability to remote start your car.