Customer Ratings & Reviews

Product was installed and seems to function correctly with remote provided. OEM remote only functions every now and then. And app is useless, gotta connect via Bluetooth every time if you want to use. Remote hinge broke without effort and customer service (Viper) was far the worst i have ever come across. They will not, i repeat "not" help you with anything. Have emailed and been on the phone for a minimum of 40 min for them to just pick up and hang up on purpose. Last time i buy a product from Viper Alarms. Will take my money to another brand that does value there customers.

Works perfectly with my car, the service was quick & everyone was very helpful.

Viper is always a good product. Arrived on time, no issues with packaging or product

I love it use it everyday and the app is great in getting it for my whole family as gifts

Simply love it. Great for winter time when it's really cold and snowing outside.

I absolutely love how much time I save in the morning. I don’t have to wait for my car ride warm up in the morning

Impressive installation service. The explanation of the system and how to incorporate it to my day to day was simply great!

It’s an awesome buy when you catch it on sale. No other comes with Bluetooth capability to remote start your car.

This is the second remote start I've had Best Buy install. They are life savers during the cold winter to warm up the car.

Best investment I’ve made. Here it Dec 31,2022 and I’m just now having to replace my battery because my loving husband likes to put keys in his pocket and sit on the remote All the time. Lol

Good product, I’ve had them installed I. Two vehicles. App is free to use in Bluetooth range of the car, range is about 25 ft max. The remote and the fobs work great and have a decent range.

Such a bonus getting into a nice warm car and never have to leave the house and the tech at best buy was great

since I installed it in my car, it has given it an excellent comfort, both for the summer and the present winter.

simple add-on to any new vehicle and it's 2x cheaper than getting the factory remote start installed.

It works just okay. It is cheap. However the remote control key doesn’t work very well. The technician replace it but the problem still there. It doesn’t work in 1/2 mile, not even 5 feet. So I have to use only the app on my cellphone and it just have blue tooth connection and limit range

Well worth the money. Great system. Viper does not disappoint

This remote start is the good and latest with 4g but verizon service is expensive

This harness was needed on order for the factory buttons on the steering wheel to work with upgraded radio.

Excellent value. Installers did a great job and were done in the time they expected.

This is my second Viper system. It works great. I only wish this system came with a second remote like my older system.