Customer Ratings & Reviews

This remote start works great. I programmed everything myself through the Directed website. Installation took a couple of hours, but it works perfectly. Download the smartstart app to control with your phone.

It really is not very good. It doesn't start every time I try and you have to be right on top of it for it to start.

Showed up for scheduled installation appointment, which I received a text and email confirming 30 minutes prior to appointment, only to be told the installer wasn't in today. No cancellation messages, notifications, etc. Should have went with my gut and bought this somewhere else!!!

Assembly was very professional guys at Best Buy to work with

This Product excellent for car remote start , very much useful for remote start car in snowfall season

Love the remote start. Works great and has great distance. Can also set up the app on your phone. Love the pit stop mode as well.

App doesn’t function but good remote starter. A+++

It delivers on the range it advertising. The button setup keeps you from accidentally starting your car.

Great deal on Black Friday. Installed at Best Buy and they did a great job and explained the features.

Bluetooth option is a must have. Works every time.

connects to different remotes and can use the cellphone ap.

looking forward to remote start my 2018 Chevy trax but didn't work like it should. After installation my car would not start manually anymore, once you activated remote start it would disable my dealer remote reopen door locks so I would have to literally put key in door key hole once you got to destination upon reentering your car and inserting key it would not start , very disappointed with the whole thing requested everything be removed don't know if it's item or bad installation

I had high hopes for this product. I have to return to have the tech fix. My car starts but shuts off immediatly..so I have to start manually. Hopefully it will work after tomorrow!

Perfect car starter. Has been my savior on cold mornings. Still trying to figure out the app side, but I will try this weekend.

I purchased this item on November 30th for my husband as a surprise Christmas gift. It was scheduled to be installed on December 18th. I was contacted on December 15th saying that they would not be able to fulfill their promise to install due to lack of qualified help. I explained to the manager that it was a surprise Christmas gift for my husband. He proceeded to tell me that I could go to Rogers Ar. 20 mins away or Ft. Smith Ar 45 mins away. I considered the offer, but neither store could get to it until mid January. That was not acceptable since it was a Christmas gift. I was not offer a discount or anything for the inconvenience, only an I’m sorry, you can have your money back or take one of those options, I would have at least considered the other locations if he had offered an inconvenience discount. I received my money back on the 18th and had to figure out, what next. My husband was disappointed that he didn’t get a starter for Christmas as it was the only thing he’d asked for. I explain what happened and he was even more disappointed they didn’t try to resolve it by offering an inconvenience discount due to me having to possibly travel to get done and for not having it done before Christmas as originally scheduled.

Feels great to get into a car that isn’t steaming hot

Great product , thanks for everything. James Huie.

Service was great. Best Buy geek squad were very helpful.

No parts needed works great small remote Best Buy install

It a good for a car installation and the people is great