Customer Ratings & Reviews

Showed up for scheduled installation appointment, which I received a text and email confirming 30 minutes prior to appointment, only to be told the installer wasn't in today. No cancellation messages, notifications, etc. Should have went with my gut and bought this somewhere else!!!

Bought this for my Wife's Toyota Rav 4 last March and it worked fine for the 1st couple months and now the remote works intermittently. We have changed the battery but it does not make a difference. Also the remote is cheap plastic and the part that attaches to the key ring broke 4 months in.

Not too happy with this - sometimes it works and sometimes it DOES NOT!

Had an appointment for like a month out, on the day of the install they called and asked if I had 2 keys, I said I didnt. So they tell me they can't put it in because I have to have 2 keys, I call that a lie, should not have to have 2 keys for this to work. I think they just didn't want to install it. Bunch of scammers.

Absolutely love this! I got it at a great price and it’s wonderful starting my car remotely!

Great bonus to valuable purchases being made. It’s a good deal if you don’t have the service!

Never got to use it, when they couldn't install it since techs were out that day (I bought this on super sale around black friday and took the first available install appointment which was 30 miles away and after Christmas) had to make 2 trips and the 2nd one was not the charm either so they refunded me. Now I will have to buy it at full price if I want one again instead of over half off like I ordered.

I only give this a two start because this remote start if far from perfect. I'm not sure it's a technician's fault or a bad product or both. This thing is great when it works but it fails a lot. It fails to start my truck and also to open it or lock it. Very often it will crank my engine and continue to do so but it won't start, something that my truck has never done. Wish I had gone somewhere else.

So, I called to see if I needed a harness - even though I was told by a bestbuy.com chat agent that I could just make an appointment and have it installed without purchasing anything additional. I called the Wilkes Barre PA location after setting an appointment and found out that I need to purchase a harness. So I did. Can't understand how the Chat Agent 'Helen K.' got it wrong and why it didn't come up as recommended - when I entered the order and vehicle make and model on the Best Buy website. Gene from the location was very helpful -- only took 1 chat, 3 phone calls and about an hour.

I bought this Viper DS4+ remote start system had it installed and within a week it gave me problems the key change remote stop working so okay I will start it with my phone worked for about 2 weeks and started giving me trouble also.. returned to best buy they checked it out they had to keep the key change remote have to go back at the end of the month I hope they fix it.

Bestbuy had this on their daily deal when I got it for less than $250. During installation I got charged extra $69 for the T-Harmess which was already included in the package. This product required you to stand right next to it to start. You have to be in the line of the sight for both the remote and app to start any functions. I personally don’t recommend this but if you want to give it a shot go ahead.

Purchased at BestBuy.com for 2022 Chevrolet Spark. The website showed it would "Fit". Geek Squad attempted to Install but could not make it connect.

So glad I finally added this! Works great and I love that it works with my factory key fob.

Very good viper car remont working very good and is Best Buy installation very good team..

This remote start is super user friendly and works so well on my Nissan. Love the free app as well, it has some really cool features like door locks, open trunk, remote start, etc.

Smartphone software is garbage. Does not pick up 150 feet away. You literally have to be standing next to the vehicle to start it. Stupid to cut out all the old good working remotes for a smartphone application that is not ready yet. Unit is overpriced to offer you a one button remote control that starts it up immediately by pressing the button instead of unlocking or locking.

The starter is working great---had a problem with the fob but the geek squad took care of it free of charge

love the system but have had multiple problems due to installation. crossed a wire in my wife's jeep and burned it up. her headlights actually went out and could have killed someone because the crossed wire melted the headlight/turn signal switch.had to bring it back at least twice to get it fixed. now my truck stopped working after only a few months. still waiting to get appointment to get fixed. nice when it works.

This has to be the biggest piece of crap it works from 10 foot away. Yes I have replaced batteries and still have to stand arm out front door and press three times before it finds car. I would not recommend this piece of crap for the money. And Best Buy install was very incompetent at answering any questions also but it is Best Buy.

The control was damaged and when I open the door of my car the car turns off