Customer Ratings & Reviews
- Model:
- DS4VB
- |
- SKU:
- 6025100
Customer reviews
Rating 4.3 out of 5 stars with 3412 reviews
(3,412 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the DS4VB Remote Start System, especially the remote start feature, overall performance, and easy installation. Many users appreciate the ease of use and good range of the remote starter. However, some customers have expressed concerns regarding compatibility, the app functionality, and battery life. A few users also reported issues with the key fob.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Remote start
Rated 5 out of 5 stars
Turn your car on with a remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it for those cold mornings that you don’t want to go outside just to turn your car on before work.
I would recommend this to a friend Rated 5 out of 5 stars
If u can install it .....need it programmed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My bro installed it which turned out fine but u still need them to program the software to match the model of ur vehicle. Brought my car into Bestbuy and once they programmed it everything worked. Bluetooth to phone was easy connect too once I figured it out (hold down the valet switch on device)
I would recommend this to a friendRated 1 out of 5 stars
Terrible customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item probably works fine but i cant get mine to work ... the bestbuy team was extremely helpful like always but they can only do so much regarding vipers product . Viper CS in the other hand has been the worst i have ever experienced ....the site keeps locking on me ... i cant get a service plan for the smart start modules ... im extremely dissapointed not by best buy but viper ...will never buy this crap again
No, I would not recommend this to a friendRated 2 out of 5 stars
Not for 03
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech didn't install the alarm correctly.. After numerous attempts they couldn't get the alarm to notice all doors when closed. Then they snatched the alarm out when I ask uninstall. Ending up messing up my dome lights. I will never go to Orange park Jax fl location ever again..they arent to bright
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor starter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this point I’m highly disappointed. I can stand right by my car and it won’t even start it. It’s rated for half a mile but it won’t even start a half a foot away. For over $300 dollars I want it to work better then that.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unsatisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were told it would fit our vehicle. Dau before we had installation appt we were called and told they were still looking for piece for installation and they would call us back. No call back. Went back to the store the next day and was informed the alarm would work on the truck. Gave us back a giftcard after I paid with a debit card. We shouldn't have had to wait almost a month to be told this. I'm not satisfied!
No, I would not recommend this to a friendRated 3 out of 5 stars
Not long range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as long of a range as I excepted. Need to spend more money to receive longer range
No, I would not recommend this to a friendRated 3 out of 5 stars
Only works half the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can not tell when it starts and it only works half the time
No, I would not recommend this to a friend- Cons mentioned:App
Rated 1 out of 5 stars
BEstbuy WORST installation! Product OK! App BAD!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy did HORRIBLE job on installation. Didn't even give me the BOX, parts,etc. leftover after install !!! Product is okay but App did NOT work !!!
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves her new remote start. Viper make a great reliable product. I strongly recommend it.
I would recommend this to a friend Rated 2 out of 5 stars
Stand in front of your car remote.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote start doesn't not work even 10 ft away. I literally have to be able to see my car in a 5 ft distance for it to start. Love the idea and wish it worked. Bluetooth mode is weak. Not buying extra parts and a monthly subscription to get to work as it was promised.
No, I would not recommend this to a friendRated 1 out of 5 stars
Save your Money and your Sanity.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed by Best Buy on 12/12/23. Stopped working on 1/11/24. No support from Viper, must go through Best Buy. Location who did install will not return calls. I would not recommend to anyone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not DIY friendly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away if you are a DIY'er. The kit does not come with the main harness required to actually install it. You have to buy the T-harness separate. They do this to encourage you to use their installation service, which is included, however the wait in my area is 3 months long. If you want to do your own install, stay away from this one!
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Appleuser
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote start unit was not compatible with my daughters vehicle. But on a bright note Best Buy refunded the entire purchase a year later onto a beat buy gift card.
I would recommend this to a friend Rated 1 out of 5 stars
False advertising
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Box says the range is 150 feet. You’ll be lucky to get 20 feet. It’s range is thru Bluetooth it’s terrible. You either need to upgrade the module and pay a subscription fee or buy a new remote for $100+
No, I would not recommend this to a friendRated 2 out of 5 stars
Viper ..........need a better quality remote
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this installed for my accord. Bestbuy technician was excellent for installation. No problem at all. But the quality of this remote is very flimsy. It broke after a month. I contacted the support about the warranty many times already. NO REPLY AT ALL.
No, I would not recommend this to a friendRated 3 out of 5 stars
Christmas gift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote already broken ...needed to get replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for a christmas gift .so i have no positive or negitive reviews yet
I would recommend this to a friendRated 1 out of 5 stars
Totally disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work out for me because the guy who was supposed to install it for free:quit 2 weeks before my Jan 9 install appointment and I wasn’t told till I shipped up for my installation appointment so I’m very disappointed and frustrated so I got my money back … so it wasn’t the Best Buy for me wish I had never heard about it now
No, I would not recommend this to a friendRated 1 out of 5 stars
Lousy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech told me it would not work in my Kia so he gave me a compustar that worked better.
No, I would not recommend this to a friend