Customer Ratings & Reviews

After remote starting you car. When you get in the car, the engine would shut off. Dont buy these if you got a 2021 toyota rav4 or up

Showed up for scheduled installation appointment, which I received a text and email confirming 30 minutes prior to appointment, only to be told the installer wasn't in today. No cancellation messages, notifications, etc. Should have went with my gut and bought this somewhere else!!!

Still Trying to get Use to it, Just Got To Work Out The Bugs But in Time Will Get it Figured Out.

Works great installer is awesome would recomend to friends and family

States work with certain vehicles and need a certain part but don't work and needed additional parts to even attempt installation. Lost five hours plus drive time to find out it would work in the vehicle.

have had 3 installed and all are great!. makes life a little easier.

I was set up for an appointment online by the Geek Squad. They messed up and didn’t schedule the correct amount of time for the install. I was then pushed back another month and was told in a nutshell....SORRY! It wasn’t the installers fault and he truly showed empathy for the fact he had to schedule me on 1/24. After calling the Geek Squad several times, it basically appeared to be a waste of my time. My takeaway from this experience is that I should have hit a mom and pop installer and not get this equipment via Best Buy. They think it’s in the spirit of customer service to have only one installer work in a two bay garage and have month long waits to install things you purchased.

I have yet to get installation as it won’t be until February 7th on purchase made Black Friday for myself. I had to contact help as the addl items needed for the installation that were to be free did not get on receipt. Installer says I need to go to store twice.once to get the t harness ball bearing tilt wiring switch and the wiring harness? Over an hour and a half drive why can’t they be shipped to me as they are supposed to be free (I printed out the screen and explained all of this on chat same day as it didn’t reflect on the receipt for purchase). Lot of hassle and long time to wait

Nothing good starter not work properly say half mile range but only some feet

Had an appointment for like a month out, on the day of the install they called and asked if I had 2 keys, I said I didnt. So they tell me they can't put it in because I have to have 2 keys, I call that a lie, should not have to have 2 keys for this to work. I think they just didn't want to install it. Bunch of scammers.

Sioux Falls, SD Best Buy installed this remote starter in my boyfriends vehicle and did a rush job and now he's having issues when starting his car. We had an appt set and all and the guy was too worried about his next appt so we already knew he wasn't going to do his best. Whenever the vehicle starts up the alarms goes off and the vehicle won't move and we can't get the hood open. We took it into the Maplewood, MN store and they confirmed that it was poorly done and advised we take it into Nissan to get it fix and they would pay us after we paid out of pocket which is dumb when it's not even our fault dude did a terrible job.

Over priced product. Rather buy it from outside mechanic comes out cheaper.

Heater doesn’t come on when you start car. Have to get in after it’s started and put key in to have blower motor turn on

Works great and they installed it in a few hours I would recommend

Have to be close in order to use it, nowhere near what is advertised. Otherwise it works well.

Very useful in winter time to wrom up your car and cool your car in summer with remote start

Not too happy with this - sometimes it works and sometimes it DOES NOT!

This has been a great investment, and a fine product, thanks Bill

[Employee of bestbuy] It says installation included and they are trying to charge over 200 for the installation

Returned this for different brand to keep from spending money on extra keyless entry