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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.3 out of 5 stars with 3482 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the DS4VB Remote Start System for its remote start functionality, overall performance, and ease of use. Many appreciate the included installation, good range, and affordable price. However, some customers have expressed concerns regarding compatibility issues, app functionality, and Bluetooth performance. A few customers have also reported issues with battery drain and key fob programming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,482 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work at a distance. I press remote lights blink on the remote and i think car started. Get outside and it’s not running. I specifically asked online before purchasing if the remote showed The car was running and was told yes. There isn’t a way to know. Disappointed. Also they provided me no information to use the app on my phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    No good!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not came with everything you need to connect the alarm lol had to return it !

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wouldn't work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guy said this product wouldn't work well with my vehicle. Returned item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waiting for it to be installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's kind of hard to review an item when you're still waiting for it to be installed. I picked up this Viper remote car starter Nov. 29, 2020. The earliest I could schedule it for installation by Best Buy was Mar. 6, 2021 (over 3 months). Most of Winter will be OVER by then.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I haven’t been able to get installed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review because I have to wait 3 weeks for a geek Squad Service appointment. Disappointed don’t know if I would recommend yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Functionality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my car. I love the fact that I can start my vehicle with my phone by downloading an app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service. On the website it tells you the item fits in your car but when you go to get install, they told me it doesn’t fit and they have to refund me the money EVEN know I was waiting for 2 months to get told it doesn’t fit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Auto starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. Along with ordering another remote to go with auto starter system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’m very disappointed today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy at all I have an apple today they said they have to reschedule my appointment without letting me know ahead off time I have to take off work early just to come in now I have to wait for them to call me back for my new appointment!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Viper-great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love the app! Bought this for my daughter for her car and she loves It!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not able to review. Waiting for installation appoi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not been installed due to closure of installation bay. Not sure when it will be installed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work well for me!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most anticipated gifts I’ve ever received for it to stop working two months after instillation! Unfortunately for the price I will not be replacing it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesnt work sometimes, wont unlock my doors. its very unpredictable, sometimes when im near my car it wont find it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal cost me $80 had $400 in savings had it installed today love it so far!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Starter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to give a good review beat but never installed couldn’t make an appt

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work when it's cold out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product a year ago I hadn't installed and a week later I had to go back because it stopped working and had to have it replaced now here we are a year later and it is doing the same thing it did last year and now I have to have it repaired or replaced again this is the worst product I've ever bought I do not recommend it at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Recommend to others A+++. The product works as it should no issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not installed yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give a rating yet because I haven't gotten it installed yet. I made an appointment as soon as I bought it and the first opening they had is January 24!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t not work well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know exactly if it Is incorrect installation or the thing no work .but I don’t like

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote car starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned the item. I purchased it in early December and when I inquired about installation I was told it would be February before it could be installed. Not worth the wait and was also told the “free installation” would require the purchase of additional parts.

    No, I would not recommend this to a friend