Customer Ratings & Reviews

Great product. This is my third car that one has been installed. Definitely won’t use anything but Viper. Never had an issue!!!

While we purchased this item as a gift, it turns out the item was actually not the correct item we needed. To use this item we needed additional items that Best Buy did not have in stock. They were able to return the item for something that would be able To be installed. Viper is a reputable brand which is why we originally with this but double check prior to buying because you may need additional items.

Performs great, makes cold nights no worry about warming up the car

Winter is harsh and cold when you park outside for long periods of time, that’s when a Viper remote starter is a life saver. Just hit the button 20 minutes before getting into your vehicle and when you get into your car it’s magically all warm and cozy!

I ordered and paid for a remote automobile starter for my husband's birthday. I'm in Florida, he's in Michigan and everything went extremely smoothly. He's very hard to buy for, or surprise. Thanks Best Buy for making it happen!

The single button remote is small and easy to use. Functions flawlessly.

Great product I love the fact that you can use your phone. The install was quick and easy. I highly recommend

I bought this for my wife's kia and she loves it. The only issue we had was it had lost its programming and had to be reprogramed.

I actually bought a compustar (RS 1B-AL) car starter. The tech said that I needed another part for the viper and it would cost more money. I switched to the compustar and saved about 50 bucks. This unit works just fine. Took 2.5 hrs to install.

Its really best starter, and its been 2 years i am using it.

This is my 2nd remote start. It is always nice to get inside to a warmth car. Snow bring it on!!! We are ready for you. Best Buy you’re always the best from your products and will knowledgeable stuff the best!!!!

Had a remote start in my last car so did my research and decided on the Viper SmartStart for my new car. It uses Bluetooth when using the Viper App & came with a keyfob when your phone is not handy. Great to be able to start the car in cold icy conditions or when it’s 100° outside. This is my 2nd Viper Remote Start & highly recommend for your car.

I Love it, it’s help when it’s cold outside and you don’t have to wait in the car for it to warm up

Wonderful product and service.Staff were amazing,explained the product properly and within one hour the automated system was installed in my car.

I previously had the Viper remote start on my F-150 and it worked great. So when I bought my new 4Runner I had planned to get remote start on my new vehicle. I went to the Best Buy store and asked specifically is this compatible with my new vehicle and they said yes. I wish I was told that yes the remote start can be installed however every time I opened the door my vehicle would shut off and I then hold have to restart. The remote start works it just annoying that I have to restart it a second time.

This product is great! It comes with an app that can lock/unlock the vehicle, start/stop vehicle. It was super handy when I accidently locked my keys in my truck, just pulled out the app and unlocked the truck!

Can someone please tell me how to connect it with my app? Nothing I’m doing is working. I’m following the app instructions to connect it Bluetooth. It says it’s supposed to turn red first then blue. Mine never turns red. Someone help.

Remote start works good and Best Buy staff install was great! The remote is kinda small and generic but so far works well!

Easy to use, works great! Purchased at an awesome price

Good, easy to use product and Best Buy did a great job. The only thing that would improve it would be to include 2 fobs.