Customer Ratings & Reviews

While we purchased this item as a gift, it turns out the item was actually not the correct item we needed. To use this item we needed additional items that Best Buy did not have in stock. They were able to return the item for something that would be able To be installed. Viper is a reputable brand which is why we originally with this but double check prior to buying because you may need additional items.

Great product for the price. Works like a charm. No problems.

Absolutely loved this starter when I got it, although I ordered the wrong type, was disappointed that I did my research wrong and ordered one that shuts my car off when I open the doors. But after the first few months I have had nothing but problems. The app kept disconnecting me from my vehicle then would keep logging me out completely. I went in for a “restart” of the product which didn’t work and ended up having to have a whole other device installed, which luckily was for free. Since then I am still having issues. My app only connects to my car once in a while and now the fob picks and chooses when it wants to connect as well. When it works it’s great but I would not recommend this product. I also don’t feel like it’s great for my car to go through the rough stop when opening the doors.

Remote started works awesome, from a long distance, thru walls!

I love it,,,, it’s amazing,,,, I should’ve get this item a while ago. NO more freezing on the cold weather while I am starting my car,,, !!

Can someone please tell me how to connect it with my app? Nothing I’m doing is working. I’m following the app instructions to connect it Bluetooth. It says it’s supposed to turn red first then blue. Mine never turns red. Someone help.

Great product!!! Works fantastic!!! I absolutely love it!!! ❤️

Best thing for a car for the winter time! Definitely recommend for all!

Product works as expected. Got it for very good price.

bought it for my daughter as a birthday gift she has a 1yr.old daughter and it works wonderful her vehicle is nice n toasty when they get in early in the morning where the snow is already melting off her windows which makes for easy exits especially living here in upstate new york

Seems to be working fine, no concerns at this time

Had Best Buy install this. It was a quick install. This kit allows me to use my vehicle’s (2015 Honda Odyssey) key fob. Press the lock button 3 times and it starts! Down side, once you open the door, the engine stops. Probably a built in safety, but its dumb.

I previously had the Viper remote start on my F-150 and it worked great. So when I bought my new 4Runner I had planned to get remote start on my new vehicle. I went to the Best Buy store and asked specifically is this compatible with my new vehicle and they said yes. I wish I was told that yes the remote start can be installed however every time I opened the door my vehicle would shut off and I then hold have to restart. The remote start works it just annoying that I have to restart it a second time.

My wife loves this starter. Service was excellent. Workers were courteous and very helpful.

This is my 2nd remote start. It is always nice to get inside to a warmth car. Snow bring it on!!! We are ready for you. Best Buy you’re always the best from your products and will knowledgeable stuff the best!!!!

This product is great! It comes with an app that can lock/unlock the vehicle, start/stop vehicle. It was super handy when I accidently locked my keys in my truck, just pulled out the app and unlocked the truck!

Remote start works great from 1/4 mile away. Easy use.

Bought online as pre Black Friday. Store associate said the sell was good till after Black Friday but I read it differently. Did not want to wait if it went off sale. Pickup and appointment setup was easy. I was going to get it put on at the store I bought it from but found a sooner appointment at another store. When I got it installed they guy told me I had to purchase a t harness and but I said it was included in the package. When it totaled I only paid $5 the t harness was include. He also tried to sale me another remote start but this one included the bluetooth from phone option.

Works Great!! Range is exactly what I needed!! Great Product!

The starter is great for our winters here in MN. We did not add the phone adapter.