Customer Ratings & Reviews

I actually bought a compustar (RS 1B-AL) car starter. The tech said that I needed another part for the viper and it would cost more money. I switched to the compustar and saved about 50 bucks. This unit works just fine. Took 2.5 hrs to install.

Great product, I have it on 3 of my vehicles and no problems so far. Range isn’t too far but it does the job. Would recommend becoming a Total Tech member and you will get discounts for the product along with free installation and extra needed parts!

While we purchased this item as a gift, it turns out the item was actually not the correct item we needed. To use this item we needed additional items that Best Buy did not have in stock. They were able to return the item for something that would be able To be installed. Viper is a reputable brand which is why we originally with this but double check prior to buying because you may need additional items.

Winter is harsh and cold when you park outside for long periods of time, that’s when a Viper remote starter is a life saver. Just hit the button 20 minutes before getting into your vehicle and when you get into your car it’s magically all warm and cozy!

Had a remote start in my last car so did my research and decided on the Viper SmartStart for my new car. It uses Bluetooth when using the Viper App & came with a keyfob when your phone is not handy. Great to be able to start the car in cold icy conditions or when it’s 100° outside. This is my 2nd Viper Remote Start & highly recommend for your car.

Great price for what I needed. The product is easy to use and care starts every time with no issue.

Great starter for the money….I put it in my Ford fusion and it works every time.

I bought this for my wife for Christmas she absolutely loves it . The techs at Best Buy installed it and they did a fantastic job

My wife love the remote start. This is her 4th remote starter. Christmas or birthday it is always a great choice. I get the 5 star again !!

Can someone please tell me how to connect it with my app? Nothing I’m doing is working. I’m following the app instructions to connect it Bluetooth. It says it’s supposed to turn red first then blue. Mine never turns red. Someone help.

Have had no problems with this car starter for our 2005 Silverado. Starts right up. This was a great product for our needs and I recommend this product.

Easy to use, works great! Purchased at an awesome price

I previously had the Viper remote start on my F-150 and it worked great. So when I bought my new 4Runner I had planned to get remote start on my new vehicle. I went to the Best Buy store and asked specifically is this compatible with my new vehicle and they said yes. I wish I was told that yes the remote start can be installed however every time I opened the door my vehicle would shut off and I then hold have to restart. The remote start works it just annoying that I have to restart it a second time.

Great for summer or winter, I remote start 5-7 minutes before I get in my car.

This is my 2nd remote start. It is always nice to get inside to a warmth car. Snow bring it on!!! We are ready for you. Best Buy you’re always the best from your products and will knowledgeable stuff the best!!!!

Got this installed just in time for a snow storm that dumped 18 inches on us. It works perfectly! I can start my car from inside of work with the key fob. From home (shorter distance) i can use the mobile app to start my car. I love that i can get into a car that is warm, defrosted and ready to drive. No more waiting in the freezing cold for it to heat up!!

This product is great! It comes with an app that can lock/unlock the vehicle, start/stop vehicle. It was super handy when I accidently locked my keys in my truck, just pulled out the app and unlocked the truck!

Easy to use and rage is pretty good as well. Totally recommended!

Clean installation, easy to use and works great. Thank You

I bought this for my girlfriends Honda Civic Sport 2018 and it says on the compatibility section through BB that it is compatible, however the box only lists models up to 2017. I think this is just an older product and it *should* fit most vehicles. We live in an area that wasn't doing the installation, so we took it to a mechanic and they needed adapters to install this. Adapters that were not in the box. All in all, it was a headache and we decided to return this starter. Great idea, poor execution. They need to release a newer model to ease any confusion, as well as some adapters for the cars that need them.