Customer Ratings & Reviews

Great product, great service, took my car in the have it installed at Crystal Lake , and my installation tech (césar) he did s great job. Made my experience at bestbuy a 5 star. Thanks again

This is great it was easy to get installed at best buy. Only downfall is I have a toyota so when u get it it shuts off and have to restart but makes cold morning worth it

I like the dedicated Viper app, remote start and keyless entry features. Will definitely be upgrading the key fob, since the one it comes with is only a one way communicator so you don’t know if your vehicle actually auto started when you push the button.

I got this installed and added the 2way remote so I have a range of about 1 mile. Cant beat the free installation and the price I got it on sale for cheap.

really good product works really well. every time i use it works magnificently no complaints.

This product does give me a remote start and stays on for 10-20 minutes until I get there.

This remote starter is awesome, it's perfect for this cold weather, works like a charm. Upgraded the remote to 2-way so I know it's started when I can't see the vehicle. The installer was very friendly and knowledgeable about it and showed me all aspect of how it worked, couldn't be more hapoy with the purchase!

Remote works but sometimes you click it and it doesn’t work and you don’t know wether or not it worked until you walk out to your car and it’s not on. The app does not work well , does not have a good range

This an amazing product and the folks that install the remote start do an amazing job. Keep IU

Awesome item, love that I don't have to sit in the cold waiting for the car to warm up

Really do like it, especially on cold days…..my only negative thing I can say about it is: sometimes I try and lock or unlock my doors, it doesn’t work, and I have to hit a button on my old remote that came with the car and then it will start back working, I cannot figure out why it does that, so I have to carry both remotes on my key chain which I wish I didn’t have to. Wish someone had an answer for this.

Great remote starter very helpful for the winter times!

Very affordable. Works great. Bought this product for my wifes anniversary gift. She has been very pleased.

Works good, wish I spent a little more for a signal button as it does get a little loud when u have to hit it 3 times and your horn sounds off at 3am but works good

I gifted two these to friends and the actual item is great. Best Buy installing it has caused electrical issues with both cars, and multiple appointments. The cars unlock randomly, taillights are not working, auto headlights are incorrect. It has been a mess trying to fix. Both of my friends are having to go to Toyota now to have looked at.

Great system especially on those cold days you don’t want to wait for your car to warm up

I have had the same brand remote start in past vehicles and they have worked well. I expect the same from this one. Only down sides were waiting over 3 weeks to get it installed and the 4 hours it took to put it in.

I love it. I can start my car from anywhere on my phone. The remote that comes with it doesn’t work properly. But I was also able to get my key fob programmed by the tech

I wanted remote start for my Ford Escape and the Ford dealership charge around $500. This Viper Remote Start was priced right at nearly half the cost and works great with my already installed security alarm. I have no complaints

Product works great and the Best Buy employees were very helpful throughout the process.