Customer Ratings & Reviews

Great alarm system.!!! This is our third vehicle that were getting a Viper system installed, the first one was 9 years ago and it still performs as it did on day one.!!!

Purchasing process was efficient. Installation date has been scheduled. More review will be posted about the service of installation.

Product not the problem. Bad installation and customer service was. First installer gives me the car back and the blinking blue light that signifies the alarm is on never goes off. So night driving was like a 70s disco party unless you have siezures. In addition to the incorrect install, literally the only information given to me about the system is "these are the only 2 button that work, unlock or press lock 2 times to arm"... this was incorrect, but more importantly an entire alarm/keyless entry system was installed and NOBODY went over the installation options or preferences. 2nd installer, after accusing me of being the reason the light wouldnt turn off, fixes the issue.. which turned out to be that the ignition wire was not included in the first job.. so now, light turns off when it should, but my car automarically locks and unlocks every time i start the car. As a sales supervisor for a fortune 100 company, i can guarantee you that NOBODY that worked for me would be installing something with over 30 installation configurations, AND NEVER ASKING THE CUSTOMER WHAT THEIR PREFERENCE IS.. bad install, poorly ran operation. Never again.

I am very pleased with my decision to add power locks to my little used truck. Best Buy reps did a great job in selection and installation.

The alarm itself works great, but my air intake wasn’t screwed back together properly and. Ow my car makes noise and having issues. I tightened it back up myself, but there may be damage to my engine for not having proper air flow which I have been driving for a while not knowing the cause. Also a hose wasn’t installed back properly and was just sitting in the engine bay under where it was supposed to be connected. A clamp for it is missing as well.

We are very pleased with our new Viper Alarm Security System for our car especially the alarm sound. It's very quiet as opposed to our old one.

I chose this alarm Viper is a good alarm company Remoteit's different than advertised on the Box.

The reason that I went with this car alarm because the vehicle that I got didn’t have a car alarm on it.

Bought this alarm for a 1998 Ford F150 . Gave me piece of mind. This truck belonged to my father and given to me before he passed.

It was really all about the tech Colby, he was great! Took my old one out and put in my new alarm as if it never had one before! Done in a timely manner, and it works great!!

It works very good in this very reliable. It works good no complaints.

Worked as it should and installed professionally by geeksquad in arlington.

I installed on my Silverado and it works pretty nice. The antitheft feature it's priceless.

Well unfortunately i cannot properly review this product. Like alot of people, i was looking for a deal on a car alarm after the Thanksgiving Holiday.Thats how i came across this product. Well the store i purchased it from didnt install plus i needed a couple of more parts for the install. So we agreed to have everything shipped to the store that was going to do the install. Well that was the start to the dissatisfaction. I have patience. I say that because i could not get it installed until the end of December, basically a month away. So now im anticipating the install. First. Part of the order was sent to the store i made the purchase from which wasnt what was agreed to. We are all humans, we make mistakes. After calling the customer service number for assistance i ended up agreeing to pick it up due to the frustrating process it would of took to have it sent to the other store. Ok. Now my the other 2 parts i need for the install are in. About a week or so before my insall date but now im being notified if i dont pick them up, theyll be put bk in stock. So now i have to call customer service again to reschedule the pickup for the day of the install. Now, the day of the install. After arriving at the store and picking up my parts, I go around to the back of the store to the install part of the store. That is after i locate my mother whom followed me so i could drop off the car. In a nutshell after all this I'm told, " we basically can install this system on your car due to certain variables". Ive never felt so let down and frustrated before. I mean this could of been told to me when i purchased the system. I believe the installers need to be more involved in the selling of your alarm systems. I have more to say but I'm actually tired of typing. Feel free to get in touch with me. Thankyou

Had installed on 2006 Silverado 2500HD. Motion sensor is set at max, and will not pick up large vibrations, including kids jumping in the back of the truck. Have to hit hard on a pillar for alarm to chirp a couple times. Range on remotes is good.

Jesse did an excellent job! I would highly recommend!!

Fabulous, Fantastic, great for all areas,,, install, working and pricing!!!!

Works as expected. No delays for the install. Friendly customer service by your Geek Squad. I appreciate the service I received.

Very pleased with the entire experience - the product was just as it was described, install was quick and the product is a great value - very happy would recommend it to others

Basic alarm without the bells and whistles. I mean seriously, who starts their car before they get in, have you seen the price of gas?