Customer Ratings & Reviews

Works as advertised. No complaints. Competent Geek Squad install techs had no problem with the install. It’s a great deal with the installation included.

Purchasing process was efficient. Installation date has been scheduled. More review will be posted about the service of installation.

We are very pleased with our new Viper Alarm Security System for our car especially the alarm sound. It's very quiet as opposed to our old one.

I chose this alarm Viper is a good alarm company Remoteit's different than advertised on the Box.

Product not the problem. Bad installation and customer service was. First installer gives me the car back and the blinking blue light that signifies the alarm is on never goes off. So night driving was like a 70s disco party unless you have siezures. In addition to the incorrect install, literally the only information given to me about the system is "these are the only 2 button that work, unlock or press lock 2 times to arm"... this was incorrect, but more importantly an entire alarm/keyless entry system was installed and NOBODY went over the installation options or preferences. 2nd installer, after accusing me of being the reason the light wouldnt turn off, fixes the issue.. which turned out to be that the ignition wire was not included in the first job.. so now, light turns off when it should, but my car automarically locks and unlocks every time i start the car. As a sales supervisor for a fortune 100 company, i can guarantee you that NOBODY that worked for me would be installing something with over 30 installation configurations, AND NEVER ASKING THE CUSTOMER WHAT THEIR PREFERENCE IS.. bad install, poorly ran operation. Never again.

Bought this alarm for a 1998 Ford F150 . Gave me piece of mind. This truck belonged to my father and given to me before he passed.

The reason that I went with this car alarm because the vehicle that I got didn’t have a car alarm on it.

Had installed on 2006 Silverado 2500HD. Motion sensor is set at max, and will not pick up large vibrations, including kids jumping in the back of the truck. Have to hit hard on a pillar for alarm to chirp a couple times. Range on remotes is good.

I installed on my Silverado and it works pretty nice. The antitheft feature it's priceless.

The alarm itself works great, but my air intake wasn’t screwed back together properly and. Ow my car makes noise and having issues. I tightened it back up myself, but there may be damage to my engine for not having proper air flow which I have been driving for a while not knowing the cause. Also a hose wasn’t installed back properly and was just sitting in the engine bay under where it was supposed to be connected. A clamp for it is missing as well.

Worked as it should and installed professionally by geeksquad in arlington.

Basic alarm without the bells and whistles. I mean seriously, who starts their car before they get in, have you seen the price of gas?

Works as expected. No delays for the install. Friendly customer service by your Geek Squad. I appreciate the service I received.

I got the alarm installed last week, there were a few issues with installation, however the main problem was that old style remotes were given instead of those shown in the picture. People at Bestbuy refused to do anything. This is like go to pickup a 2020 car and dealer says sorry we only 2019 model. Never mentioned this before. Despite many messages and calls, no response from Bestbuy.

Does not allow for you to only unlock the driver's side door, when you hit the unlock button, which is a safety concern for me. In order to get that feature which is standard on cars now, you have to pay $600 for another alarm and bypass.

The technical was very professional. The sales person did not fully know the product and sold extra items not needed.

Bought this for my daughter's car and so happy I did. I mainly bought this for the keyless entry and got the added bonus of an alarm. I would buy this again without hesitation.

Jesse did an excellent job! I would highly recommend!!

I was sold this product and told it would also work as remote start. Luckily the Auto tech team caught it and called before installation. They were great.

Got device at the base level. Hard to find installation. But geek squad can somewhat locally.