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Customer reviews

Rating 4.5 out of 5 stars with 695 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 695 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Viper review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works well on my 04 Toyota SUV when the original key fob broke

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Purchased, but returned

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this alarm from Best Buy and paid for installation from their installers. Upon scheduling my installation appointment the installer said he couldn't install it so I had to return it to the store. I found another installer who owns an auto repair shop. He was able to install my car alarm and just so happened to buy this same alarm for me. This is a very good alarm and reasonably priced. Easy to use and a brand I have always trusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for a Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went searching for a replacement alarm system for our 2002 Jeep Liberty. I was directed to this product by a Best Buy Employee. The product was on sale for $198.00 (original price was almost $500.00). This price also included installation and a lifetime guarantee. The product works fine, the doors unlock smoothly and the alarm sound is not too annoying. Great job by the install staff at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, works well, easy to use. very loud !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and good product nice team thank youuuuu

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed a New Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a Toyota Highlander and it did not come with a remote door lock fob so I decided to buy a new alarm to get the locking fob. It was a win win for me as I got the new fob and a great alarm. Now I feel better about leaving my ride in a parking lot. The alarm works great and the staff at the Vacaville Best Buy did a great job. Mike was very helpful and did a perfect installation and it only took a few hours and I was on my way with a nice alarm for my Highlander. Thanks MIke!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also got this installed with Best Buy, and I had a great experience with that. I have had it for about a month now and it works perfectly. I'm not a huge fan of the sound of the lock and unlock, but you get used to it. Otherwise, it does its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease to use. Love that it actually works with the factory remote. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it with free installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a free installation from GeekSquad as well. Really great product and the GeekSquad team did a great and clean job on the cable management. Comes with 2 remote, alarm, and make sure you get the ball sensor as that is required for this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protected by Viper !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vehicle protection at a reasonable price.this is my second Viper alarm installed by Best Buy in Oklahoma City,Oklahoma and Saint Pete, Florida for my Infiniti QX4 and my Chevrolet van.in the future, I'll also purchase another Viper alarm for my next vehicle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome install. Thanks Zach at Jantsen beach BestBuy. Very fast and professional. Will come back.

    I would recommend this to a friend
  • Pros mentioned:
    Keyless entry

    Rated 5 out of 5 stars

    Perfect for Toyota Tacoma SR

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my dad who owns a Toyota Tacoma with power locks but no factory unlock Fob. The passenger door only opened from the drivers side. So with this Viper package, he can now open the passenger side to load groceries easier. Highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Should have gone ahead and headed so that my car would cause it started from the Key Ring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Viper Alarm opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a very good job with installing this alarm and we have this particular alarm on all our cars and it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice It works well and does not show failures or problems, it is very effective

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use. I like knowing that my truck is safe and secure when I park it

    I would recommend this to a friend
  • Cons mentioned:
    Alarm volume

    Rated 3 out of 5 stars

    New Viper replacement for 20 year old version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace my 20 year old Viper alarm once the remote literally fell apart in my hands. Since the brand was reliable with outstanding product lasting power I went with the same brand for my replacement. My new version came with two key fobs and more can be purchased and programmed in store. As a total tech member the unit was an excellent price too. Pros - the key fobs are more streamlined than the old ones and fit in my pocket more comfortably. Features such as the valet option and the silent disarm are much easier to remember and use. Cons - the alarm doesn't auto-lock after 30 seconds like my old one. The chirp is smaller and a bit more difficult to hear, also a little wimpy for my V-8, but more importantly, chirping it to re-locate it in the parking lot doesn't work as well because the volume is just not as loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Viper vs BMW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only give it 4 starts because there are some functions that won't work in my 2015 BMW 428i. Not sure if it's a BMW or Viper thing, but I needed an alarm and the sale was great. I can't remote start the car or unlock the doors, but the alarm is great. I have to remember to cut it on or off when entering or exiting the car.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2024 Viper car alarm

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great car alarm system. If you're thinking about purchasing the alarm be sure to get the lifetime warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doest work in Nissan Versa 2019

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my NISSAN versa 2019 but this product doesn't fit in it. In website it shows it fits in NISSAN versa but I got to know from technician that it won't work because my car has manual doors. I gave 5 stars because they gave full refund and was treated well. Though I had to spend lot of time due to this mistake.

    I would recommend this to a friend