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Customer Ratings & Reviews

Your price for this item is $49.99
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The comparable value price is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 81 reviews

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Rating by feature

  • Quality

    Rating 3.1 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the remote start feature, citing its flawless operation and convenience. The extended range is also praised, with users highlighting its ability to start vehicles from significant distances. Positive feedback also focuses on the ease of use and straightforward installation process. However, some users reported occasional issues with the app's reliability and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...app is a little finicky at times and sometimes have to reinstall to get to work but other than that ha great features

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Smart start for my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, car will run long time, which is good thing.. The app need improvement. But overall is good product

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased VSM200 with Geek Squad installation. Installer did an awesome job ensuring module was installed correctly by working with a Directed Electronics tech over the phone and when he was done, walked me through the settings and operation. For the VSM200 itself, it works like a charm. I compared this with the VSM250 with the GPS features but I didn't really need any of those. If I my kids were old enough to drive and I let them borrow my car then maybe I would buy it. The features of the VSM200 work well and the app is good. It may crash from time to time but you just have to be patient. I have an iPhone 6 and most products on the market today are catered toward Apple. For Android users, I've read a lot of complaints. If I stayed with Android I probably would've never bought this. For the price and it's features, it's definitely worth it. I don't mind paying for a service plan, I get the Motor Club membership included so now I have roadside assistance whenever I need it.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Don't be fooled...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually take the time to write reviews and to be honest this is my first one. I was so disgusted with the purchase of this unit I thought I would give my honest opinion. It works don't get me wrong, but it only 5% of the time. The Iphone app is flakey, slow and sends you error after error messages. I had this unit for 3 days and it worked twice out of the 20 times I tried it. Gives you command errors and it will randomly say incorrect password even tho you didn't touch it. Morning times it will never work. Viper refunded the $99.00 no problem for the 3 years of service, probably b/c they know it is useless. I returned the device and BB took it out no charge. Read the reviews on the Iphone app store it will tell you the same thing. Don't waste your time or money...

    No, I would not recommend this to a friend