Customer Ratings & Reviews

This module is one of the few investments that I am very proud of. The fact that you could be across the world and start your car is very impressive. It shows me how much the world has advanced. The only thing that I think could be better is the reaction time. It takes it approximately 6 seconds to receive any command. But all in all I highly recommend this to people.

Adding this module to your Viper remote start system allows you to start/stop your vehicle from just about anywhere you have cell signal, with only a few caveats. Once in a while, you get a weird connection error where either the car or the app can't connect to the service, so you'll have to hit the button a couple times rather than just once. Overall though, it's a great addition to an already-useful system, and definitely helpful for getting your vehicle started when you're nowhere near the normal range of your regular remote.

Easily starts with remote or iPhone app very user friendly

This now works well in my 2012 Pilot. Works at any distance as long as it's in range of a cell phone tower and you get feedback when it works or if it doesn't. It worked for about a week and then stopped working. The techs at Viper had to push a firmware update to the device. Once they did that it's worked reliably from my Android phone and from my wife's IPhone. I'm glad its from Viper and not some small time knock off company supporting this as I think as the phone technologies evolve over the next several years, this device and the associated phone apps will need to evolve as well. My only regret is not having them connect the seat warmer to the remote rather than the trunk. That would have been more useful if I'd thought about it before the install.

We purchased the unit and thought we could pay around $4 a month for the service which we would have been ok with after paying over $100 for the installation of the unit. But when we went to activate the service, we found you have to pay for a year or 3 years all at once, and not per month. So we haven't paid the additional hundred dollars yet to activate the service. This would have been nice to know in advance and it would be nice if we could pay for the service per month billed to a cc. It sounds like a really nice service and someday we will get to be able to use it.

Its coo to have. Haven't used as much as i would like. Great to have when out and about. If someone breaks in or sets off the alarm, I will be notified.

only had about 2 wks but works great since I was out of town I could to be sure nothing was wrong with the vechice and kept lock at all times

Great product...app is a little finicky at times and sometimes have to reinstall to get to work but other than that ha great features

Great system. But second remote needed reprogramming after 1 week. Adjusting the senstivity for the alarm itself still has some quirks.

A great product however it was installed on a 2013 Lexus GS350 and the engine cuts off regardless if the key fob is within reach or not. There is no solution to this and it is annoying however this is my only complaint. Time to install took about 6 hours. I would still recommend this product in a heartbeat if you live somewhere with I climate weather.

Great product, car will run long time, which is good thing.. The app need improvement. But overall is good product

Great Product, although there is a 5 sec delay for remote start to activate but works great

This product is a great add on to our previously purchased viper alarm

Nice to start truck from the phone. No more keys to carry

Only once did i need to restart phone to get it working again, mostly flawless operation but kinda lacks support to operate. Had to Google a lot of the instructions on how to use, guess they think it's intuitive.

I put this into my Honda CR-V 2014 (Geek Squad installed) and it now works great. I have only run into a few areas that there is no cell signal so it cannot communicate with my car to start but I have been happy with the service. If you don't want to pay the annual few this product is not for you. I paid the 3 years in advance so I don't have to worry about it for a while and saved some money too.

I enjoy using the product, first I was a little hesitant on buying it. Then a friend of mine said he had the same model and was delighted. The Best Buy staff was extremely helpful and courteous, couldn't have asked for a better experience. I would recommend this product to anyone who is a gadget head.

Really works well. I only wish that the GPS module was a little cheaper so I could use the full software suite.

This is pretty decent but go to the store for installation

It took some experimenting to determine how far away I could be from the car before attempting to use the Viper to remotely start my vehicle. Most of the time I love it.