Customer Ratings & Reviews
- SKU:
- 7857401
Customer reviews
Rating 4.7 out of 5 stars with 1343 reviews
(1,343 customer reviews)to a friend
Customers are saying
Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
GEEK SQUAD scrubs PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent scrubbed PC for viruses. He found no real issues but peace of mind worth effort and cost. Actually, very reasonably priced.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Removed my Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents went through my computer and removed anything that I was concerned about
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a necessary computer fix that the technician accomplished quickly and efficiently. The extra information I received was great, too!
I would recommend this to a friend Rated 5 out of 5 stars
professional work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My repairman was very easy to understand and explained every thing he was to do.After completing he made sure that I was satisfied with his work.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Synchronizing laptop to cell phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paul came with a positive attitude and was able to connect my Comcast Outlook account to my iPhone using a Google account which was something several other people were not able to do.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
The BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.our friends suggested Geek Squad to help us with our computer whoas... our service agent Ashley was above and beyond. Such a patient, knowledgeable and guiding light. Thanks SO much Mr. Ashley
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Answered my questions and was finished quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the geek squad. I have any called them for help. When I need them they always send a well knowledgeable person. And there have times when I called Geek for information by phone and they are always there for me.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Matt Case cleaned up all out of date connections.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had needed to have Geek Squad update my software and clean up all evidence of viruses and generally make my computer secure. As always Matt Case did all of that and I can surely see the difference in performance of my computer.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did a great job in getting my computer cleaned up. Very helpful.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Printer Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who installed our printer was great. He was very courteous, knowledgeable. He answered any questions we had. Would definitely recommend Geek Squad. Totally worth it.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Worked on my desk top computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tech came on time, went right to work, very professional, friendly, answered all my questions, came with mask, put booties on to protect my floors, thank you for your service
I would recommend this to a friend - Pros mentioned:Virus removal
Rated 5 out of 5 stars
Geek Squad removed a virus from my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent removed the virus on my computer & cleaned it up. He did this in a timely manner and was very helpful.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad installed my Quick Books multi user sof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Marco Williams installed my Quick Books multi user software. He did an excellent job. He was a very nice person to work with. He knows his job very well.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional On time Explained everything clearly
I would recommend this to a friendRated 5 out of 5 stars
Computer virus removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Teddy and his crew were excellent representatives of the "Geek Squad".
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Excellent computer help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an excellent helping me install a new computer. I will continue to call them when I need their help!
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ron was fantastic. He was knowledgeable, efficient, very understanding and kind to my disabled family member.
I would recommend this to a friend- Pros mentioned:Service
Rated 4 out of 5 stars
Geek Squad solved my laptop problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took my laptop and due to covid-19 they would look at it later. The problem was resolved and I got a call and an email 3 hours later to come pick it up. When I picked it up they advised me that they had done more than requested to make sure everything was running smoothly. Very pleased with the service.
I would recommend this to a friend Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, friendly, fixed my problem. The young man who came was so nice!!! I will call again if I have an issue.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer working with internet now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With much perseverance, our computer is working just fine and we are on the internet. Thanks to the Geek Squad for their patience.
I would recommend this to a friend
