Customer Ratings & Reviews
- SKU:
- 7857401
Customer reviews
Rating 4.7 out of 5 stars with 1354 reviews
(1,354 customer reviews)to a friend
Customers are saying
Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Service from the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who came out was extremely nice. He answered all my questions. He installed our printer and help set it up. We have had nothing but very kind people who have came to our house. We really enjoy the work they do and act like they have all the time to answer our questions. I would recommend the Geek Squad to everyone I know. It is well worth the money. We are so pleased. Thank-you!!
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
I am going to follow his recommendation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David visited. He was excellent - smart, polite, to the point, and helpful. I am following up on his advice now.
I would recommend this to a friend Rated 5 out of 5 stars
New computer installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who took of my installation were definitely pros. I appreciated their time and assurance that all was working as it should.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Fixed problem quickly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed with the knowledge of the Squad member. He came in and resolved two different issues in no time at all. One issue had been driving me crazy for weeks.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Tech was prompt, polite and very knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was prompt, polite and very knowledgeable. She took care of our issue and a few others as well as several other potential problems she noticed.
I would recommend this to a friend Rated 5 out of 5 stars
Geed Squad fixed virus and told how to avoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent came in and cleared things up right away. Went quickly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very knowledgeable and polite.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was punctual. He completed the evaluation and checked all the computer system to make sure all were operating correctly. Very informative. Very knowledgeable. Very polite.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 4 out of 5 stars
Geek quad installed my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy to have someone come out and install my computer. The fellow was was very knowledgeable and did a good job. But I did have to have him come back and finish up a few things. He was very helpful.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad kept my computer secured and safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised that the Field Geek Squad came on time to my house. He was polite and answered all my questions. He explained what and why he was doing or checking on different sites to make sure they were safe from hackers.
I would recommend this to a friend- Pros mentioned:Virus removal
Rated 5 out of 5 stars
Victor got my computer cleaned up, faster now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech removed viruses from my computer, did some other things with settings, got my computer in sync with my printer. Very happy with results!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Agent diagnosed our laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job. Helpful, knowledgeable, and exceeded our expectations.
I would recommend this to a friend - Pros mentioned:Virus removal
Rated 5 out of 5 stars
Geek Squad came to my home twice! Thank you!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad gave my computer a thorough exam twice at my home and once in the store. A virus was found and eliminated and now my computer works perfectly.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
My Icemaker was not workimng.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent ree placed my icebox part using very hygiene techniques..He was very knowledgeable.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent serviced my laptop to get it running better. He was polite and competent.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cleaned up computer and found my problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Diagnosed problem with computer. It’s now running like a new computer
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Steven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent Steven was on time. He was knowledgeable and worked effectively.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad scanned my desk top computer and remove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad members scanned my desk top computer and efficiently removed intrusive programs placed by scamers. The squad were professional and knowledeable. Dr
I would recommend this to a friendRated 5 out of 5 stars
Geek cleaned my laptop of all viruses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. The rep came in and answered all questions need for me. He also gave me useful information. Service was great!!!
I would recommend this to a friend- Cons mentioned:Operating system
Rated 5 out of 5 stars
Tech was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked on computer.......still needs some work.......made another appt.....
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Computer won't turn on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony was the best Tech I've ever worked with! Geek Squad is always professional....
I would recommend this to a friend