Customer Ratings & Reviews

Agent located and removed the virus intrusion without any harm to the computer or system!!! Nicely done by the Best expert!!

The tech was on time and repaired the problem quickly. He also gave me suggestions on how to avoid future virus issues

I had gotten into a frustrating situation with Microsoft and needed help to resolve things. Geek Squad took care of me.

Another great geek squad visit. Consistently competent service.

I changed my request from repair to replace. Geek Squad helped me find individual who explained options and helped me select a new desktop setup. When Matthew from the Squad showed up at my house, he was personable, efficient, hooked up the new system, transferred data from old system to new, and explained everything to me. I am very satisfied.

Always satisfied with the professionalism of the staff. Brenden, Ben and Sam exceptionally helpful?

They came, cleaned up all my computer mistakes & everything has worked great since then. Love these guys!

This service is great for the technologically challenged, and I top the list. The Geeks are always helpful, pleasant, and able to answer my questions.

agent replaced my hard drive with solid state drive; my computer is faster than when it was new.

My security issue was corrected my the Geek Squad home team. They were informative and polite.

highly professional and a very detailed knowledge of operating systems

The agent was excellent professional and assisted me with hooking up my printer and new computer.

Appointment was easy to make - agent arrived on time and explained everything that was needed - repair was quick - service was excellent.

The Geek Squad fixed my computer after being hacked! I was afraid I had lost everything!

Agent Shea did a greatjobhelpingmewith my computer and getting rid of the hack

The agents performed the update from Windows 10 to Windows 11. They did a great job!

Great service!!! The 2 men came to my home and they did amazing on putting ani virus on my computer.

The technician provided great tech support and explained all actions.

Kyle worked on my computer, updating it, re-arranging my desk top for easier use. In short, he did what has been needed for this computer in a long time. I had tried previously to connect with Best Buy, but to little or no avail. Kyle was not only excellent with his knowledge but also had empathy for this 82 year old, who is practically computer illiterate. So thank you Kyle. I wish to have Kyle return for the one hour training. Please consider this my request and schedule a date and time.

I bought my laptop in because i had some type of virus or malware something on it. The Tech was amazing. I thought I was going to lose all my school work but he was able to remove what every it was and make aure that nothing was corrupted. Thank you some much.