Customer Ratings & Reviews
- SKU:
- 7857401
Customer reviews
Rating 4.7 out of 5 stars with 1343 reviews
(1,343 customer reviews)to a friend
Customers are saying
Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The Geek Squad guy repaired my computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy from Geek Squad was able to connect my computer to the internet. It has been unable to connect for many months! He made it go a lot faster too.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped dad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ricky and his team in Montgomery were very helpful and respectful to my 85 year old father!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was efficient and effective. Answered our questions understandably.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Agent diagnosed our laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job. Helpful, knowledgeable, and exceeded our expectations.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Fixed problem quickly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed with the knowledge of the Squad member. He came in and resolved two different issues in no time at all. One issue had been driving me crazy for weeks.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Tech was prompt, polite and very knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was prompt, polite and very knowledgeable. She took care of our issue and a few others as well as several other potential problems she noticed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cleaned up computer and found my problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Diagnosed problem with computer. It’s now running like a new computer
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
My Icemaker was not workimng.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent ree placed my icebox part using very hygiene techniques..He was very knowledgeable.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Steven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent Steven was on time. He was knowledgeable and worked effectively.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent serviced my laptop to get it running better. He was polite and competent.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 4 out of 5 stars
Geek quad installed my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy to have someone come out and install my computer. The fellow was was very knowledgeable and did a good job. But I did have to have him come back and finish up a few things. He was very helpful.
I would recommend this to a friend Rated 5 out of 5 stars
Rick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wilson saved us! He was able to fix our main computer. It took him 2 hours, but he did it. I would recommend Wilson to anyone that needs help.
I would recommend this to a friend- Pros mentioned:Virus removal
Rated 5 out of 5 stars
Victor got my computer cleaned up, faster now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech removed viruses from my computer, did some other things with settings, got my computer in sync with my printer. Very happy with results!
I would recommend this to a friend - Cons mentioned:Operating system
Rated 5 out of 5 stars
Tech was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked on computer.......still needs some work.......made another appt.....
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Computer won't turn on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony was the best Tech I've ever worked with! Geek Squad is always professional....
I would recommend this to a friend - Pros mentioned:Virus removal
Rated 5 out of 5 stars
Geek Squad came to my home twice! Thank you!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad gave my computer a thorough exam twice at my home and once in the store. A virus was found and eliminated and now my computer works perfectly.
I would recommend this to a friend Rated 4 out of 5 stars
now what
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now the computer is flashing USB device not working
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got me set up with new desktop system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I changed my request from repair to replace. Geek Squad helped me find individual who explained options and helped me select a new desktop setup. When Matthew from the Squad showed up at my house, he was personable, efficient, hooked up the new system, transferred data from old system to new, and explained everything to me. I am very satisfied.
I would recommend this to a friend- Pros mentioned:Virus removal
Rated 5 out of 5 stars
Best geek guy really smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent located and removed the virus intrusion without any harm to the computer or system!!! Nicely done by the Best expert!!
I would recommend this to a friend Rated 5 out of 5 stars
geek squad fixed virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service and very knowledgeable and informative
I would recommend this to a friend