Customer Ratings & Reviews
- SKU:
- 7857401
Customer reviews
Rating 4.7 out of 5 stars with 1331 reviews
(1,331 customer reviews)to a friend
Customers are saying
Customers are delighted by the overall performance of the Virus Removal and Operating System Repair service, as well as the knowledge and professionalism of the technicians. Many customers are satisfied with the virus removal and the quality of service they receive, and they appreciate the increased speed and ease of use of their computers after the repair. However, some customers have reported issues with the operating system, hard drive, and potential data loss.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad made my life happy again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Apple desk top was acting up after 7 years of usage. Best Buy cleaned up my computer and installed programs that I didn't have installed. Happy!
I would recommend this to a friend Rated 5 out of 5 stars
Clean computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very thorough & did a good job, we would recommend the Geek Squad.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
I am going to follow his recommendation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David visited. He was excellent - smart, polite, to the point, and helpful. I am following up on his advice now.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad cleaned my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent checked my computer after being scammed and did a great job in a very short amount of time. very pleased with the results.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cleaned up computer and found my problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Diagnosed problem with computer. It’s now running like a new computer
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad unlocked my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always have a pleasant experience with Geek Squad! Your employees are greatly knowledgeable at their craft and I always get rapid results.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Agent diagnosed our laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job. Helpful, knowledgeable, and exceeded our expectations.
I would recommend this to a friend Rated 5 out of 5 stars
Ryan was a great representative for the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan Correa was very helpful and did a wonderful job clean- ing my computer..He was very patient and explained every- thing that he was doing.. And was positive.
I would recommend this to a friendRated 5 out of 5 stars
PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.computer clean up Great reprogramed options and matched new computer
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Steven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent Steven was on time. He was knowledgeable and worked effectively.
I would recommend this to a friend Rated 5 out of 5 stars
The Geek Squad guy repaired my computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy from Geek Squad was able to connect my computer to the internet. It has been unable to connect for many months! He made it go a lot faster too.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent serviced my laptop to get it running better. He was polite and competent.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
My Icemaker was not workimng.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent ree placed my icebox part using very hygiene techniques..He was very knowledgeable.
I would recommend this to a friend - Cons mentioned:Operating system
Rated 5 out of 5 stars
Tech was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked on computer.......still needs some work.......made another appt.....
I would recommend this to a friend Rated 5 out of 5 stars
Computer Virus Removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very thorough and dedicated, and therefore the problem was corrected and solved
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got me set up with new desktop system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I changed my request from repair to replace. Geek Squad helped me find individual who explained options and helped me select a new desktop setup. When Matthew from the Squad showed up at my house, he was personable, efficient, hooked up the new system, transferred data from old system to new, and explained everything to me. I am very satisfied.
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Computer won't turn on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony was the best Tech I've ever worked with! Geek Squad is always professional....
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Tech was prompt, polite and very knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was prompt, polite and very knowledgeable. She took care of our issue and a few others as well as several other potential problems she noticed.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Fixed problem quickly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed with the knowledge of the Squad member. He came in and resolved two different issues in no time at all. One issue had been driving me crazy for weeks.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 4 out of 5 stars
Geek quad installed my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy to have someone come out and install my computer. The fellow was was very knowledgeable and did a good job. But I did have to have him come back and finish up a few things. He was very helpful.
I would recommend this to a friend