Customer Ratings & Reviews
- SKU:
- 7857401
Customer reviews
Rating 4.7 out of 5 stars with 1343 reviews
(1,343 customer reviews)to a friend
Customers are saying
Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad visit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great geek squad visit. Consistently competent service.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
General sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always satisfied with the professionalism of the staff. Brenden, Ben and Sam exceptionally helpful?
I would recommend this to a friend - Cons mentioned:Operating system
Rated 5 out of 5 stars
Resolution completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had gotten into a frustrating situation with Microsoft and needed help to resolve things. Geek Squad took care of me.
I would recommend this to a friend Rated 5 out of 5 stars
Great to have the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Orlando is amazing. A great asset to the Geek Squad!!
I would recommend this to a friendRated 5 out of 5 stars
fixed my pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent replaced my hard drive with solid state drive; my computer is faster than when it was new.
I would recommend this to a friend- Cons mentioned:Operating system
Rated 5 out of 5 stars
Geek Squad on it for my compute
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Shea did a greatjobhelpingmewith my computer and getting rid of the hack
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my laptop in because i had some type of virus or malware something on it. The Tech was amazing. I thought I was going to lose all my school work but he was able to remove what every it was and make aure that nothing was corrupted. Thank you some much.
I would recommend this to a friend- Cons mentioned:Data loss
Rated 5 out of 5 stars
Thank God for the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad fixed my computer after being hacked! I was afraid I had lost everything!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nirvana
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came, cleaned up all my computer mistakes & everything has worked great since then. Love these guys!
I would recommend this to a friend Rated 5 out of 5 stars
In home support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician provided great tech support and explained all actions.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Comfort, confidence, and great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is great for the technologically challenged, and I top the list. The Geeks are always helpful, pleasant, and able to answer my questions.
I would recommend this to a friend Rated 5 out of 5 stars
Great personality and helped me alot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person cleaned up my computer and got the bugs out in record time
I would recommend this to a friendRated 4 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.laptop virus removal done by tech guy in my home. Was gracious and affable. May need more work on laptop.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad agent knowledgeable and professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable and quickly assessed my problem.
I would recommend this to a friend Rated 4 out of 5 stars
Removal of a trojan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent left unexplainable labels. I had to ask out side help and was able to remove one label. ON other label repeat appearing. daily.
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Tech was able to retrieve photos from my old compu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was able to handle my concerns in a quick and professional manner.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad is a sure win.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was excellent. Professionalism at its best.
I would recommend this to a friend Rated 5 out of 5 stars
Kyle Middendorf was excellent. Called first.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kyle worked on my computer, updating it, re-arranging my desk top for easier use. In short, he did what has been needed for this computer in a long time. I had tried previously to connect with Best Buy, but to little or no avail. Kyle was not only excellent with his knowledge but also had empathy for this 82 year old, who is practically computer illiterate. So thank you Kyle. I wish to have Kyle return for the one hour training. Please consider this my request and schedule a date and time.
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
GeeK Squard Solved Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent called and arrived on time - was very professional and did excellent job
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Great services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed the professional experience and services he was very professional and knowledgeable
I would recommend this to a friend