Customer Ratings & Reviews
- SKU:
- 7857401
Customer reviews
Rating 4.7 out of 5 stars with 1331 reviews
(1,331 customer reviews)to a friend
Customers are saying
Customers are delighted by the overall performance of the Virus Removal and Operating System Repair service, as well as the knowledge and professionalism of the technicians. Many customers are satisfied with the virus removal and the quality of service they receive, and they appreciate the increased speed and ease of use of their computers after the repair. However, some customers have reported issues with the operating system, hard drive, and potential data loss.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Virus removal
Rated 5 out of 5 stars
Victor got my computer cleaned up, faster now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech removed viruses from my computer, did some other things with settings, got my computer in sync with my printer. Very happy with results!
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my laptop in because i had some type of virus or malware something on it. The Tech was amazing. I thought I was going to lose all my school work but he was able to remove what every it was and make aure that nothing was corrupted. Thank you some much.
I would recommend this to a friend- Pros mentioned:Virus removal
Rated 5 out of 5 stars
Geek Squad came to my home twice! Thank you!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad gave my computer a thorough exam twice at my home and once in the store. A virus was found and eliminated and now my computer works perfectly.
I would recommend this to a friend - Pros mentioned:Virus removal
Rated 5 out of 5 stars
Best geek guy really smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent located and removed the virus intrusion without any harm to the computer or system!!! Nicely done by the Best expert!!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad visit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great geek squad visit. Consistently competent service.
I would recommend this to a friend Rated 3 out of 5 stars
Virus Resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians resolved the virus issue, but I still receive some of the same annoying messages.
No, I would not recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
General sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always satisfied with the professionalism of the staff. Brenden, Ben and Sam exceptionally helpful?
I would recommend this to a friend - Cons mentioned:Operating system
Rated 5 out of 5 stars
Geek Squad on it for my compute
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Shea did a greatjobhelpingmewith my computer and getting rid of the hack
I would recommend this to a friend Rated 5 out of 5 stars
In home support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician provided great tech support and explained all actions.
I would recommend this to a friendRated 5 out of 5 stars
Great personality and helped me alot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person cleaned up my computer and got the bugs out in record time
I would recommend this to a friendRated 5 out of 5 stars
fixed my pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent replaced my hard drive with solid state drive; my computer is faster than when it was new.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad agent knowledgeable and professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable and quickly assessed my problem.
I would recommend this to a friend - Cons mentioned:Operating system
Rated 5 out of 5 stars
Resolution completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had gotten into a frustrating situation with Microsoft and needed help to resolve things. Geek Squad took care of me.
I would recommend this to a friend - Cons mentioned:Data loss
Rated 5 out of 5 stars
Thank God for the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad fixed my computer after being hacked! I was afraid I had lost everything!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad is a sure win.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was excellent. Professionalism at its best.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Tech was able to retrieve photos from my old compu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was able to handle my concerns in a quick and professional manner.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
GeeK Squard Solved Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent called and arrived on time - was very professional and did excellent job
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nirvana
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came, cleaned up all my computer mistakes & everything has worked great since then. Love these guys!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Installer was perfect.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the rep set up our sound bar. He was friendly, professional and great knowledge.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent patiently answered all of our questions and took care of our problems
I would recommend this to a friend