Customer Ratings & Reviews
- SKU:
- 7857401
Customer reviews
Rating 4.7 out of 5 stars with 1354 reviews
(1,354 customer reviews)to a friend
Customers are saying
Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Virus removal
Rated 5 out of 5 stars
Geek Squad fixed my computer so I could use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent updated my computer and eliminated the virus.
I would recommend this to a friend Rated 4 out of 5 stars
now what
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now the computer is flashing USB device not working
I would recommend this to a friendRated 5 out of 5 stars
On time and prepared!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were several things to look at and he tackled all of them. Some were my lack of knowledge and others turned out to be the equipment was just too tired to fix. He then gave me some ideas of what I would need replacing what was wrong but did not go to the top of what is available. Good job!
I would recommend this to a friend- Cons mentioned:Hard drive
Rated 5 out of 5 stars
Cleaned of all clutter and unneeded apps.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get in home service.Brought computer to store for service.
I would recommend this to a friend Rated 5 out of 5 stars
Being hacked is no joke.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad representative was wonderful. I had been hacked and was very worried. After going through my computer, I was assured I was OK. Having Geek Squad is so worth it.
I would recommend this to a friendRated 5 out of 5 stars
Happy To Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes today’s technology easier to navigate as they help with issues that come up.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad member installed my TV efficiently.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad member efficiently installed my TV and explained its operation. Thanks.
I would recommend this to a friendRated 5 out of 5 stars
Grateful and thankful for the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rene was exceptional. He hooked up my security ware. Looked for and fixed issues that I was concerned about. Showed me where to find files. Installed on my new computer a missing program that I had on my old computer. Rene did a great job, and he treats you like family. I recommend him and the Geek Squad to everybody.
I would recommend this to a friendRated 5 out of 5 stars
Product installations and trouble shooting.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having Total Tech service which even setup a printer that i bought at another store...only because it wasn't available at Best Buy. Haven't met a geek squad technician yet that hasn't been extremely helpful, courteous and patient. The only problem is getting a squad tech out in less than a week.
I would recommend this to a friendRated 5 out of 5 stars
They repaired my computer and set it up for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was so polite and set my computer up for me and answered all my questions
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Geek Squad’s home visit was thorough and effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Chris tuned up my computer, answered all my questions, and diagnosed the problem with my printer. He was thorough, patient and very helpful.
I would recommend this to a friend Rated 5 out of 5 stars
Best Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent came with my new PC and downloaded all from my old to my new one, fixed my TV, added a DVD player, and the poorest WI, so he added new WI boosters to 3 rooms. He was very professional and helpful, he explained everything about the new items and made sure I was comfortable with them. Total Geek Support is the best. Best Buy is my go-to store for just about everything
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer access
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She was curteous and efficient in connecting our printer to our equipment
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad instruction for my computer.Tim the sup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tim answered all of my questions and my computer is a joy to use.Sam Fricke
I would recommend this to a friend Rated 5 out of 5 stars
Computer Virus Removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very thorough and dedicated, and therefore the problem was corrected and solved
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Desktop cleanup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent cleaned up my desktop computer and did a great job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Synced all our electronics and printers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, met all our needs i one appointment. Really knowledgeable!
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love geek squad ❤️ we have paid for geek squad support for a few years now. We went a year without using it but bought a new computer and used them 2 or 3 times so the membership more then paid for itself. They are always knowledgeable and courteous and we appreciate all there help.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.service tech was Great Minimum 50 characters is BS.
I would recommend this to a friend - Pros mentioned:Virus removal
Rated 5 out of 5 stars
They took a tough job and made it seem easy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time and did the job that had been driving me crazy in no time at all.
I would recommend this to a friend