Customer Ratings & Reviews
- SKU:
- 7857401
Customer reviews
Rating 4.7 out of 5 stars with 1343 reviews
(1,343 customer reviews)to a friend
Customers are saying
Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed new printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After checking my printer and finding it no longer useable, and after I purchased a new HP, the agent installed my new wireless printer, advised me on my new Apple TV and the use of various remotes. He was a “life saver” for me. Thanks, Gary!!
I would recommend this to a friend- Pros mentioned:Virus removal
Rated 5 out of 5 stars
Excellent service when cleaning my computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent cleaned my computer of viruses, I had many and two were very serious.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Everything went well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time and VERY helpful. Glad they were able to get my products fixed.
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy Guy Made My Computer Fly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came once and got the computer signed up completely and demonstrated it to me. Later, when I had to call him again and ask for his help, he came out within a day and reworked the linkage, fixed the issue, and demonstrated it tome.
I would recommend this to a friend- Pros mentioned:Virus removal
Rated 4 out of 5 stars
Removed Virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician removed a virus and checked for malware and other problems. Did a good job of explaining things as he went along.
I would recommend this to a friend Rated 5 out of 5 stars
Well Done Jeffery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Jeffery quickly but efficiently finished set up my new computer. The only complaint is that he worked so quickly that I was left in the dust trying to follow what he was doing!
I would recommend this to a friendRated 5 out of 5 stars
Things went very well and hooked up my printe.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The called for permission to come early. Everything was completed very quickly.
I would recommend this to a friend- Pros mentioned:Service
Rated 4 out of 5 stars
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes they a really good job and I am extremely satisfied with the service
I would recommend this to a friend Rated 5 out of 5 stars
Service is superior
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely happy with the service and rep, which unfortunately, can't remember her name. She was terrific. I ended up signing up for the Tech Support for 1 year, and I plan to get a tracphone or cell phone. Chatted with customer service the other day, now will call, and get more accurate info and help.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Nice young lady
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knew what she was doing. Did a great job. Answered a few questions i ask her about.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Would use Geek squad again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was great knowledgeable, polite and friendly
I would recommend this to a friend Rated 4 out of 5 stars
Geek Squad updated my computer and got it running.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent Jose DaSilva was very prompt and courteous when he came to update my computer. Very satisfied.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
geek squad very profesional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mixed. They had to come out more than once but completed the job. All profesional.
I would recommend this to a friend Rated 5 out of 5 stars
Transferred data to new computer; reset universal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Resolves problems as quickly as possible and effectively
I would recommend this to a friend- Pros mentioned:Virus removal
Rated 5 out of 5 stars
Virusprotection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent made sure our devices were virus free so
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer servicing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent performed a tune up on my computer, tablet and laptop.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very knowledgeable and answered all of my question
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Addressed all the issues with my computer very professional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
prompt, courteous service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan always knows what he's doing and does it quickly and well
I would recommend this to a friend Rated 5 out of 5 stars
Desktop and laptop computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent worked with us and was patient with our questions. We were experiencing numerous errors with our laptops and desk top. We ordered a new laptop and desk top and Justin was able to transfer all contacts, photos and every thing else! Believe me, there was plenty of data and programs on the desktop.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service isn't cheap, but Justin knew his stuff and did a great job.
I would recommend this to a friend