Customer Ratings & Reviews
- SKU:
- 7857401
Customer reviews
Rating 4.7 out of 5 stars with 1332 reviews
(1,332 customer reviews)to a friend
Customers are saying
Customers are delighted by the overall performance of the Virus Removal and Operating System Repair service, as well as the knowledge and professionalism of the technicians. Many customers are satisfied with the virus removal and the quality of service they receive, and they appreciate the increased speed and ease of use of their computers after the repair. However, some customers have reported issues with the operating system, hard drive, and potential data loss.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
prompt, courteous service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan always knows what he's doing and does it quickly and well
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad was very fast and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very efficient and connected everything.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Geek Squad Guy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.His service & knowledge were more than excellent!!!
I would recommend this to a friend Rated 5 out of 5 stars
GeekSquad fixed problem so printer now works again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad found problem with computer/printer connection and fixed the problem. Explained to me why/how it happened=a glitch that sent printer to previous tech at another location, so computer didn't recognize the status. GeekSquad fixed quickly.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service isn't cheap, but Justin knew his stuff and did a great job.
I would recommend this to a friend Rated 1 out of 5 stars
No Show Up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid them $139.00 for the Geek Squad to come to my house for Virus Removal and help with Dell 27" Desktop. The appointment was made for the 15th of October. The guy couldn't come that day. Rescheduled, no one ever came out or called. Rescheduled again, no one called or came. When I called, I had to talk to people in South America. The 20th of October went to get my money back for no show up and I am still waiting for my refund on the 31st of October. On the 27th of September I paid them $1589.99 for this new computer.
No, I would not recommend this to a friendRated 5 out of 5 stars
very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.set-up a printer. good and easy explanations. check my nerwork
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Outstanding service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the results. The Geek Squad restored my computer system for me
I would recommend this to a friend - Pros mentioned:Virus removal
Rated 5 out of 5 stars
All Clear!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer cleared of all viruses and new program put in.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service. tec polite and on time. didn't try to sell me something i didn't need.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad and my hardware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the techie was very helpful and checked out my desktop, the laptop and my I-phone. He also removed malware and unwanted programs.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad home visit service met all expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The home visit tech cleaned up my PC Windows 10 database and helped me recover some important data. He was friendly and very knowledgeable. Everything was done in a very professional manner.
I would recommend this to a friend- Pros mentioned:Virus removal
Rated 5 out of 5 stars
geek squad cleaned my computer and removed malwear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent removed virus and cleaned up my computer. OK to use now.
I would recommend this to a friend Rated 5 out of 5 stars
Microwave replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two competent men entered this house, took out faulty Microwave oven and replaced it with a brand new one of same manufacturer, and the proceeded to shine it up with a magic cloth, left me with a few more with instructions to how I could get my own for future use, and the spent more time going over like appliances like same material refrigerator, dishwasher, and stove. Much appreciated.
I would recommend this to a friendRated 5 out of 5 stars
Fixed our problems with our new printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All their work is considered above my pay grade. I needed their expertise, and they gave it within a timely way and answered any of my questions.
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris H asked about my concerns and set about his work in a professional and complete manner. We went over my concerns to makes sure he had covered everything. Chris explained reasonable expectations and gave me tips to complete tasks that had seemed to take too long previously. Great interaction with a skilled technician. Thank you
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Top notch Agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent completed work in an efficient & timely manner.
I would recommend this to a friend Rated 5 out of 5 stars
Fast and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person arrived on time at the indicated time and the visit was quick and did everything that corresponded to the review of my computer and left it like new
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Very pleased with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad exceeded my expectations! Fast service and knowledgeable staff
I would recommend this to a friend Rated 5 out of 5 stars
Still in a high speed desert.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician fixed my problem with my computer very well and when I took the time to explore my new desktop I was able to find and use what she installed. My download speed is still giving me problems but I still don't have access to any higher speed in my area.
I would recommend this to a friend
