Customer Ratings & Reviews

The salesman did a good job in explaining all the features of the Dyson chordless vacuum cleaner. Have enjoyed the power, 2 battery packs and very large tank for debris. Can vacuum 2 hours straight!

I have had in home service from the Geek Squad twice. Once in California, my former home, and once here in Davenport, my new home. This is my personal I-Tech service and I'm so glad to have it.

Daniel came to the house with all his cleaning materials and materials for checking and updating the computer...Great Job...Daniel has worked with me before at the Charleston Best Buy before going on the road...Great job..Thank You!!

John is the best. He is knowledgeable, friendly, very patient and kind. He has done many service calls for me because I am technically challenged and he is always very willing to answer my questions. He's an asset to Best Buy and the Geek Squad.

My computer was running really slow - and had a few other issues. The gentleman who came out checked everything - asked some questions - and got it repaired in a very short time. It's running fine now.

The agent was incredibly supportive and helpful. They listen to your needs and meet above standards. Everytime I run into a snag, they bend over backwards to help. Thank you.

Tech person checked out our iMac because it was running slowly. No real problems were found and he told us the issue was mostly likely age of the iMac. After 6+ operating system upgrades, the iMac will just be a bit slow.

Luis did a great job of explaining what needed to be done and also explaining what had been done in-store and not explained to me when I picked up my old Mac Air and its new "sibling." He also set me up on my new Mac Air.

Excellent Geek Squad computer Tech James got rid of malware on my computer very quickly and provided me with a written narrative of the tasks he performed and recommendations.

The agent got my computer to boot up, checked it to be sure there was no malware present, and tested it to be sure it was operating properly.

Great service and knowledge. Explained every step.

polite personable knowledgable productive session external hard drive back up set up printer to all devices answered all questions

The agent took care of problem. Gave me some additional information about getting a new computer. Was every friendly.

He checked my computer and made sure it was secure.

They were very helpful and found that my backup drive was about to crash and replaced it and transferred the data. Did it in the time frame they predicted.

The Geek technician was very informative. He explained every step it took to install Windows 10. I will be recommending Geek Squad to all my family members and friends

The agent connected my new monitor, got my printer working and corrected some minor issues. She was courteous, helpful and very professional. What a relief it was to have everything working as it should.

The agent was extremely knowledgeable about how to resolve and troubleshoot my computer problems. He was specific with what “Next Steps” to take, had great follow through and insured I received the best service possible. ,

Brian is a genius! He's patient, knowledgeable, and quick! Explains things clearly as to how our computer and computer security works in terms we understand! Better than waiting for our sons to help! (smiley face!)

The agent checked the printer , found the problem and fiwit. Gave me some instructions. I asked theagent to chek the whole computer to make susre everything was ok. He did a great job.