Customer Ratings & Reviews

explained everything to us. Took his time to show us

Checked everything on computer and cleaned up. SThe gentlemen that came was great, very personable and took his time explaining what he was doing, Needs da 100% rating.

The date transfer from my old computer to my new computer was complicated & problematic, but Andre stuck with it & made it all work.

the tech arrived early and went to work and found no virus, Fixed the computer, printer communication problem quickly

Computer issue resolved. Thanks and that's all folks.

The program is great and the technician was super.

Andrew was great, he reset PC up for automatic updates HOWEVER it is not updating automatically and is losing time on the clock. I need to update my MS Office. In trying to do this some kind of message comes up saying I can't do this because of whatever. I don't want to have to pay another $50 in home fee to have this taken care of.

James Cachine is tops! I prefer that he be the only person to work on my computer and cell phones. He solves any and all problems. My wife and I would be lost without him!

Owen arrived on time and inspected my computer and cleaned some "trash" off of it. He was very nice and knew his "stuff". I asked several questions which he answered that helped me when using my computer.

I have Geek Squad. They would not procure the fan. They gave me the part no. but I had to order it online to my home address. Once it came in, they did do the installation free under my Geek Squad membership.

Mike from the Geek Squad was wonderful - helped bring my desktop up to date. The service has been great. I would not hesitate to recommend Best Buy and their Geek Squad to family and friends!

I CANCELLED THE SERVICE BECAUSE I FOUND WHAT WAS WRONG WITH MY COMPUTER SO I CALLED AND TOLD HIM TO CANCEL THE VISIT TO MY HOME

Agent came out to my home to attempt to speed up my slow desk top computer and was unable to perform the task. advised me to replace the computer and reimbursed the $50 fee.

My desktop was scanned in person by the text squad member and satisfied the bank that it was ok.

While the service this time was good, it was necessary because they didn't dig deep enough into my overall situation and as a result, failed to transfer a huge amount of data to my machine. This service call was for them to fix that issue which they did.

Quickly and efficiently removed all my malware, viruses, etc.

Worked on two computers, found one had been hacked. He fixed. Assisted with other computer, gave good recommendations for following up. I called with questions and he address all of them. He did a great job.

Daniel was the agent that came to my house. He was polite, thoughtful,kind and courteous. I would ask for him again if the opportunity came up. He was very knowledgeable about my computer.

One thing excellent service, but I have a box in the right corner and can’t get rid of. Please instruct me what to do. Thanks

Gabriel & Nick were professional, on time and diagnosed my Amp situation and made the recommendation necessary to achieve my desired bluetooth connection.