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  • In-Home Service

Virus Removal and Operating System Repair

SKU:
7857401
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 1354 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,354 reviews

  • Laptop Issues

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought laptop into store for issues. Tech listened to my concerns and was extremally knowledgeable and nice! Resolved issues within 309 mantes!

    I would recommend this to a friend

  • Geek Squad was wonderful!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleaned up our desk top by deleting old programs and unnecessary stuff on the computer. He also fixed our printer. He was wonderful. He was so patient with us.

    I would recommend this to a friend

  • excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who came out to help me did a great job. He determined that I needed a new router, which I had to order from CenturyLink, and came back to help me set it up once I received it.

    I would recommend this to a friend

  • none

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed and repaired what I requested and found a problem when shutting down my computer. Jeff was great! He explained what he was doing while he fixed the problems.

    I would recommend this to a friend

  • GS Diagnosed The Printer Issue Correctly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer had an apparent short somewhere, confirmed by an electrician. GS diagnosed it correctly the first time. New printer and no more issues.

    I would recommend this to a friend

  • Geek Squad Agent installed new printer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Chase, installed a new printer. he was friendly, courteous, and answered my questions with clear explanations.

    I would recommend this to a friend

  • Worry free service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process for booking a service appointment was very easy. The technician that serviced my computers was very professional and answer all of my questions.

    I would recommend this to a friend

  • Desktop Cleared for Use

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desktop was scanned in person by the text squad member and satisfied the bank that it was ok.

    I would recommend this to a friend

  • Geek squad checked 2ckmputers for problems

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech gave good advice and improved operation of computers

    I would recommend this to a friend

  • Geek Squad Computer support

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always professionally done, friendly employee, and on time!

    I would recommend this to a friend

  • Geek Squad ran viral programs

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a possible hacking of my computer, and the technician gave me confidence that everything was OK.

    I would recommend this to a friend

  • He checked my computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He checked my computer and made sure it was secure.

    I would recommend this to a friend

  • Computor repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who was here has been here before. I was happy to see him because he is the greatest. He knows what is wrong and repairs it right the first time. I trust him and am happy with all the work he does.

    I would recommend this to a friend

  • Tech Rep

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the young man very much. Very considerate and also patient with someone who is not tech savvy

    I would recommend this to a friend

  • Geek squad was very helpful and knowledgeable -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was not only helpful but understood my level of competence with our equipment and worked right to that level. Explained in detail what he was doing and fixing. Was very pleased.

    I would recommend this to a friend

  • fixed our problem

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    explained everything to us. Took his time to show us

    I would recommend this to a friend

  • Ron did a super job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to contact Ron about an issue and had some difficulty getting his contact information, His responded to my text message promptly and hopefully we'll get the problem resolved.

    I would recommend this to a friend

  • Resolved TV operation and connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most recent service on 12/04/2021 AM by two most professional Squad members that resolved all issues with our master room TV and blue ray connections.

    I would recommend this to a friend

  • Laptop problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake is wonderful with my Mom. She has the start of dementia but he is so calm and nice to her.

    I would recommend this to a friend

  • Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed us how to use our new printer from our new laptop an how to transfer from one to another

    I would recommend this to a friend
Page 31, Showing 601-620 of 1,354 reviews
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