Customer Ratings & Reviews

they seemed to know what nthey were talking about but didn't get my system wrking much better

James is always spot on, he knows what he is doing and I highly recommend him. I always request James, but he is usually busy, however I am willing to wait!

The agent, Chase, installed a new printer. he was friendly, courteous, and answered my questions with clear explanations.

I had a possible hacking of my computer, and the technician gave me confidence that everything was OK.

Tech was competent & thorough in my installation. I would be glad to have him back in my home for my next installation needed from Best Buy

The gentleman who came to fix my problem was very helpful. Even though the problem turned out not to be in my computer after all. It was a problem with my wireless. I'd never have known that could affect the computer.

John was great! He and his partner fixed everything for me. They were super friendly and played with my little dog too. I want John back to do any future in-home work.

Jake is wonderful with my Mom. She has the start of dementia but he is so calm and nice to her.

Geek Squad service is always professionally done, friendly employee, and on time!

Brought laptop into store for issues. Tech listened to my concerns and was extremally knowledgeable and nice! Resolved issues within 309 mantes!

Simple, well done, orderly. Receiving clerk was crowed with customers, but took the time to smile, patiently ask questions, remind those in line that if they did not have appts., to step foward and make one 'now,' etc.

I appreciated the young man very much. Very considerate and also patient with someone who is not tech savvy

My printer had an apparent short somewhere, confirmed by an electrician. GS diagnosed it correctly the first time. New printer and no more issues.

For years we lived with existing kitchen appliances which were not operating well, as a result we spent good money on repairs that did not result in a fix. Now with new LG kitchen appliances we are very pleased with all four.

Excellent job. I got exactly what I needed ans the info I needed to bring my desktop up to date.

The agent showed us how to use our new printer from our new laptop an how to transfer from one to another

Fixed and repaired what I requested and found a problem when shutting down my computer. Jeff was great! He explained what he was doing while he fixed the problems.

Agent was fast, professional, and answered all my questions.

The agent cleaned up our desk top by deleting old programs and unnecessary stuff on the computer. He also fixed our printer. He was wonderful. He was so patient with us.

The process for booking a service appointment was very easy. The technician that serviced my computers was very professional and answer all of my questions.