Customer Ratings & Reviews
- SKU:
- 7857401
Customer reviews
Rating 4.7 out of 5 stars with 1343 reviews
(1,343 customer reviews)to a friend
Customers are saying
Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Grace105
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One thing excellent service, but I have a box in the right corner and can’t get rid of. Please instruct me what to do. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my desktop computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John was great! He and his partner fixed everything for me. They were super friendly and played with my little dog too. I want John back to do any future in-home work.
I would recommend this to a friendRated 5 out of 5 stars
fixed our problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.explained everything to us. Took his time to show us
I would recommend this to a friendRated 5 out of 5 stars
Quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was competent & thorough in my installation. I would be glad to have him back in my home for my next installation needed from Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Desktop Cleared for Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My desktop was scanned in person by the text squad member and satisfied the bank that it was ok.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Agent installed new printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, Chase, installed a new printer. he was friendly, courteous, and answered my questions with clear explanations.
I would recommend this to a friendRated 5 out of 5 stars
Laptop Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought laptop into store for issues. Tech listened to my concerns and was extremally knowledgeable and nice! Resolved issues within 309 mantes!
I would recommend this to a friendRated 5 out of 5 stars
GS Diagnosed The Printer Issue Correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My printer had an apparent short somewhere, confirmed by an electrician. GS diagnosed it correctly the first time. New printer and no more issues.
I would recommend this to a friendRated 5 out of 5 stars
none
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed and repaired what I requested and found a problem when shutting down my computer. Jeff was great! He explained what he was doing while he fixed the problems.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was wonderful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent cleaned up our desk top by deleting old programs and unnecessary stuff on the computer. He also fixed our printer. He was wonderful. He was so patient with us.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Computer support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service is always professionally done, friendly employee, and on time!
I would recommend this to a friendRated 5 out of 5 stars
Computer cleanup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The program is great and the technician was super.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad ran viral programs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a possible hacking of my computer, and the technician gave me confidence that everything was OK.
I would recommend this to a friendRated 5 out of 5 stars
Computer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent tried to correct a messed up remote session I had a few nights before. Unfortunately the remote session removed some items that the agent that came to my house was unable to fix. He tried very hard.
I would recommend this to a friendRated 5 out of 5 stars
excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician who came out to help me did a great job. He determined that I needed a new router, which I had to order from CenturyLink, and came back to help me set it up once I received it.
I would recommend this to a friendRated 5 out of 5 stars
Worry free service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process for booking a service appointment was very easy. The technician that serviced my computers was very professional and answer all of my questions.
I would recommend this to a friendRated 5 out of 5 stars
Quickly and efficiently removed all my malware, vi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quickly and efficiently removed all my malware, viruses, etc.
I would recommend this to a friendRated 5 out of 5 stars
Tech Rep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciated the young man very much. Very considerate and also patient with someone who is not tech savvy
I would recommend this to a friend- Cons mentioned:Operating system
Rated 3 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they seemed to know what nthey were talking about but didn't get my system wrking much better
I would recommend this to a friend Rated 5 out of 5 stars
Laptop problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jake is wonderful with my Mom. She has the start of dementia but he is so calm and nice to her.
I would recommend this to a friend