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  • In-Home Service

Virus Removal and Operating System Repair

SKU:
7857401
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 1332 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance of the Virus Removal and Operating System Repair service, as well as the knowledge and professionalism of the technicians. Many customers are satisfied with the virus removal and the quality of service they receive, and they appreciate the increased speed and ease of use of their computers after the repair. However, some customers have reported issues with the operating system, hard drive, and potential data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,332 reviews

  • Geek squad made ASUS G15 work with 2 monitors.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents showed remarkable patience getting my ASUS working correctly. They never gave up

    I would recommend this to a friend

  • Computor help, and ri g ca.era install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, and patient with an older lady, with little understanding of computors, and cameras, etc.

    I would recommend this to a friend

  • Geeks worked on my laptop and it works fine

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were of great assistance. However I would like one of them, when I come in the next time to show me how to use the new thumb drives I purchased.

    I would recommend this to a friend

  • Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were awesome,,,, and polite and eager to help me with all the question i had for them and i highly recommend the geek squad.

    I would recommend this to a friend

  • Geek Squad diagnostics and repair of Windows PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnostics and repairs completed. Technician provided exemplary customer service.

    I would recommend this to a friend

  • Problem resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech kept me posted as to his which was within the window promised. He was efficient in completing the work and thoroughly explained what he had done and what's I could expect in the future.

    I would recommend this to a friend

  • Hard drive replacement

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my hard drive. Great job. Will use this service again.

    I would recommend this to a friend

  • Geek Squad Printer Pros

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason Professionally explained my printer and the problems I was experiencing and suggested a resolution that worked.

    I would recommend this to a friend

  • Always call G.S.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had my Sonos system up and running in no time. They took care of all the ugly wires from my old surround system and showed me all the many benefits of my new one. Can't be happier.

    I would recommend this to a friend

  • Excellent service By Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician very patient. Very thorough. Extremely polite and informative

    I would recommend this to a friend

  • Geek Squad removed the virus in my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay was very efficent and completed the update on my computer, and told my everything he was doing.

    I would recommend this to a friend

  • Geek Squad diagnostic on computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a diagnostic on computer and provided input on his findings. Great job!

    I would recommend this to a friend

  • Our Care

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! We could not have done this with out help. And they just came in and took care of every thing like they are meant all for Us.

    I would recommend this to a friend

  • geek quad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lap top was not signing in to internet eero had to be updated

    I would recommend this to a friend

  • Geek Squad Divid Vassel

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent technical expert solved my problems, Desktop and outlook are working well.

    I would recommend this to a friend

  • Agent was prompt/courteous and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jordan Wilson restored connection between Printer and Computer and reprogrammed icon locations.

    I would recommend this to a friend

  • Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was very knowledgeable and very kind and friendly. He helped us so much.

    I would recommend this to a friend

  • Great result!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were wonderful. They quickly fixed my problem

    I would recommend this to a friend

  • Greek Squad tech

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation, but not many instructions for me to follow. I still cannot understand the features of my new printer.

    I would recommend this to a friend

  • Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer and needed my collection of pictures recorded to input to new computer. Was accomplished. Geeks then cleared my old computer and I was able to give it to an elderly friend.

    I would recommend this to a friend
Page 34, Showing 661-680 of 1,332 reviews
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