Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1332 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance of the Virus Removal and Operating System Repair service, as well as the knowledge and professionalism of the technicians. Many customers are satisfied with the virus removal and the quality of service they receive, and they appreciate the increased speed and ease of use of their computers after the repair. However, some customers have reported issues with the operating system, hard drive, and potential data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,332 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Came out and diagnosed within minutes. The screen was broken and he found out it wasn’t internal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and patient with assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did some troubleshooting and my TV is now working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connected again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got me connected to my internet and gave me suggestions for faster service. They were efficient and worked quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Teachers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always knowledgeable and help on my issues. This support is why I stay with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service contract

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is there for you when you have a technically perplexing problem to solve. Great technicians and very honest when evaluating the problem. I recommend it wholeheartedly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus check and removal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technician, Owen Klaus,So helpful and very well trained. He was very understanding and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove scam from my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specialist performed complete clean-up of my computer in a very good manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer cleaning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleaned my computer and got it working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No I had problems with my Computer and it was corrected and now is operating very well. The tech how came here was very good and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checked my laptop for viruses

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents checked my laptop for viruses. They spent time on it and answered questions. I was satisfied with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed software.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech answered all my questions & educated me on many aspects of the computer & printer. Excellant tech & outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me install and set up my new printer and showed me the basic functions and how to operate it. I was totally lost prior to his arrival and assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connecting printer to computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and informativeand glad that he was able to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop cleaned up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent victor jones is the greatest. Came out to the house. Updated my laptop. Runs faster now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent programmed my remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programmed my remote to the TV. The agent fixed my TV remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ads my computer run fast again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent removed viruses and errors and now my computer is fast again. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was great and he explained my benefits. But he did not follow through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hooked up my tv in no time and showed us all we needed to know. Courteous, friendly, and expert service. Who could ask for more?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek installation went very smoothly,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with Andrew, the Geekwho came. He gave me sufficient notice of his arrival and informed me of his progress as he was installing my new computer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable & Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know their stuff and were very good. Helped with all the things I needed.

    I would recommend this to a friend