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  • In-Home Service

Virus Removal and Operating System Repair

SKU:
7857401
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 1332 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance of the Virus Removal and Operating System Repair service, as well as the knowledge and professionalism of the technicians. Many customers are satisfied with the virus removal and the quality of service they receive, and they appreciate the increased speed and ease of use of their computers after the repair. However, some customers have reported issues with the operating system, hard drive, and potential data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,332 reviews

  • Agent at the Oakdale store very good at what they

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed my computer, very knowledgeable and explained things to me.

    I would recommend this to a friend

  • Alex remedied the computer glitch perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex is the very best agent in the company! He was, as always, prompt, polite, and his technical abilities are a wonder to observe.

    I would recommend this to a friend

  • He was on time and took care of the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way the service man let me know what was wrong with the device and took time to answer my questions.

    I would recommend this to a friend

  • in home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is still doing what it was before your tech came. All advertisements jump up on the screen without notification. I paid a lot of money to put securities and I am not sure if they were connected. He said they were but I keep getting notifications to connect. I am confused.

    No, I would not recommend this to a friend

  • Very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional they help me out a lot I don’t understand. Question, your

    I would recommend this to a friend

  • Daniel Griffis.. Give him a raise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel Griffis is an excellent professional computer technician and very client oriented. I tend to follow his support recommendations.

    I would recommend this to a friend

  • Lost email and contacts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was very courteous and efficient at getting my computer up and operating properly.

    I would recommend this to a friend

  • TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the TV and checking out the sound and programming.

    I would recommend this to a friend

  • geek squad helped me a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l dont like having to write!!! abcedefghijklmnopqrstuvwxyz?

    I would recommend this to a friend

  • fixing hacked pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully all things are good and taken care of now.Fixing hacked pc at home after diagnosis.

    I would recommend this to a friend

  • Real Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs are professional, courteous and helpful. They always find the problem and come up with the best solutions. The job is always done right the first time.

    I would recommend this to a friend

  • Geek Squad Home Desktop Excel Fix

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician went through my programs and reinstalled my Excel program and reviewed and corrected other items that would improve computer speed.

    I would recommend this to a friend

  • Sound bar troubleshoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I needed a new sound bar but agents who were also there to troubleshoot fixed it. Thank u, thank u!

    I would recommend this to a friend

  • Liz restored our "lost" email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liz did a great job getting our computer in shape. She explained what she was doing as we went along and was very nice to talk with.

    I would recommend this to a friend

  • review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my questions answered. Very helpful staff.

    I would recommend this to a friend

  • Geek Squad Agent was very knowlegable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent walked me through the process of removing photos from my phone to the house computer.

    I would recommend this to a friend

  • Desktop computer health check.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent preformed health check on my desktop found no problems and recommended a change to a solid state hard drive.

    I would recommend this to a friend

  • worked great for backing up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to review a flash drive. It worked and it was a great idea by the Geek man to mention it. I would certainly use this same process and backup equipment again.

    I would recommend this to a friend

  • computer service via Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent diagnostic service regarding my computer and additional advice that was helpful to enable my computer to run faster.

    I would recommend this to a friend

  • great dedicated service at the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales people helped by using computers to best inform our decision. Willing to inform us completely - even if that would cost them the sale. Our interests came first.

    I would recommend this to a friend
Page 36, Showing 701-720 of 1,332 reviews
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