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  • In-Home Service

Virus Removal and Operating System Repair

SKU:
7857401
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 1332 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance of the Virus Removal and Operating System Repair service, as well as the knowledge and professionalism of the technicians. Many customers are satisfied with the virus removal and the quality of service they receive, and they appreciate the increased speed and ease of use of their computers after the repair. However, some customers have reported issues with the operating system, hard drive, and potential data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,332 reviews

  • Awesomeness!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job!! They always are so professional and can fix any issue no matter what.

    I would recommend this to a friend

  • Tech support

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad guy was friendly and well informed. He explained everything he was doing and why, I was able to comprehend what he did.

    I would recommend this to a friend

  • Thorough computer cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took care and cleaned my IMac thoroughly without a lot of assistance from me.

    I would recommend this to a friend

  • Dependable service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshooting my internet connection, my printer. Issues resolved and corrected.

    I would recommend this to a friend

  • Computer Diagnostic

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared is so patient and understanding. In addition, he is highly knowledgeable and articulate. I am most pleased with his service.

    I would recommend this to a friend

  • Very professional and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in answering questions regarding the problems I was having with my E-mail. Explained things in language I could understand.

    I would recommend this to a friend

  • Exemplary camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is very sophisticated for a point & shoot. The picture quality is absolutely excellent. So many features to learn about. It does everything but "fly"!

    I would recommend this to a friend

  • New Computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Agent was professional, efficient, informative and user friendly!

    I would recommend this to a friend

  • geek squad connected my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents connected my tv and connected my newly purchased from best buy equipment

    I would recommend this to a friend

  • fixed my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reconnected my sound system so that it now plays properly

    I would recommend this to a friend

  • Geek Squad fixed my desktop PC

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad member repaired my issue and explained how to prevent it happening again. Great Value for the service.

    I would recommend this to a friend

  • Geek squad helps fix your home network

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped to correct my network and ensured it worked properly. It was a great experience and value for the money.

    I would recommend this to a friend

  • i will recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was good awsome experience they do everything i will keep this program

    I would recommend this to a friend

  • Fixed my computer and helped me with a couple prob

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix my computer. Paul know exactly what he was doingVery nice person

    I would recommend this to a friend

  • Geek squad is a big help.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a big help to me, especially since I am not real good at all the changing of electronics. They always go the extra mile in helping.

    I would recommend this to a friend

  • On time and very nice

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with my new computer issues, and helped navigate storage and iCloud.

    I would recommend this to a friend

  • Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient, knowledgeable, and explained many pieces of the computer to me.

    I would recommend this to a friend

  • Thomas checked out our computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Thomas on June 25, 2022 to check out our computer at home. We were very pleased.

    I would recommend this to a friend

  • Things Happen...

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reinstalled the hard drive. It took a week and I was getting the run around at first, but it finally was favorably resolved.

    I would recommend this to a friend

  • Geek Squad in home help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that came out to assist with my computer problems was excellent. He answered my questions & even typed them on my computer in case I forgot after he left

    I would recommend this to a friend
Page 37, Showing 721-740 of 1,332 reviews
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